This profile has been claimed by the business owner or representative.
Truck City Ford
- Car Dealers
- Buda, TX
About this business
WELCOME TRUCK CITY FORD! As a Ford President's Award winner for customer service, Truck City Ford has become one of the top Austin-area Ford dealerships since we opened our doors. We serve many local communities near Buda, including Austin, Kyle, San Marcos, Dripping Springs, Wimberley, Bastrop, New Braunfels and the rest of the greater Austin area. At Truck City Ford, we take pride in the care we provide our customers. This customer-focused policy is our way of making sure you drive away in the best new or used Ford car. ... read more
Location details
15301 I-35, Buda, TX, 78610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
My service advisor, Scott, was very professional, courteous and personable. I look forward to having the dealership handle all of my service needs related to my motorhome!
Business response:
Scott does a super job, keeps his customers informed of progress, and ensures the work is done right on the first visit. He is dedicated and highly requested daily. we appreciate your loyalty, and thanks for your review.
La mejor experiencia en la compra de un vehículo. Bob Salinas es excelente, me mantuvo informado en todo momento en la espera del vehículo que ordené. Excelente equipo de trabajo, los recomiendo!
Business response:
The best experience in buying a vehicle. Bob Salinas is excellent, he kept me informed at all times while waiting for the vehicle I ordered. Excellent work team, I recommend them!
After about two and half weeks of researching and test driving several used F-150's at various dealerships , my friend Ken Truck City Ford in Buda, Texas. I walked in through the front doors and I was pleasantly greeted by the lady behind a desk. She asked " how can I help you?" I stated, "I was fixing to buy a truck." She said, "Let my turn yuo over to Eddie." Eddie Haddad, Jeremy, Zack, Anita infinance, &Jeff, were all excellent in their part of finding me an immaculately maintained 2018F-150 STX. I believe a new friendshi... read more
Business response:
Well, it sounds like we hit the mark for your business. The team is well versed in all areas, and we are changing the public perception of the Auto Industry one customer at a time. Eddie is top of the line for sales professionals, and will work hard to earn and keep your business. Thanks for your time and your business.
Service department was extremely helpful, especially Mario. They got my car back to me sooner than expected, too!
Business response:
Mario does a great job from the service side of the business, and will never steer a customer in the wrong direction. The team will work tirelessly to earn and keep your business. We work hard to be sure that we do the work right the first time. Thanks for the five star rating.
This place has always been organized and communicative. Travis provided great service for my RV check up.
Business response:
Maintenance on an RV can be confusing. Travis does a great job, and we pride ourselves on being organized and providing superb communication. Thanks for your business, and we hope to see you again for regular scheduled maintenance.
Amazing customer service. Did an amazing job with my vehicle. Girl who helped me out was really good at communicating.
Business response:
Your business and time is very important, and our service group will work hard to ensure your visit is timely and transparent. Charity does a great job for all of her customers. We appreciate your business.
The service department at Truck City Ford has always been reliable and have continued to provide the best customer service from the service advisors as well as the service manager.
Business response:
We appreciate your loyalty to the brand and to Truck City Ford. Our service group is among the best in the state with lots of repeat customers. Scott is top notch, and will always ensure good service done right the first time. We look forward to seeing you on your next visit.
Second time to visit Truck City Ford, and again, they, and Scott Jordan specifically, provided excellent service. This time I needed an oil change on my RV on a Ford F-53 chassis. I wasn't able to get an appointment, but I got there by 8am and I was done and on the road by 9:45. Plus, the cost for the oil change (including filter and lube) was at less than I was quoted by others. Excellent service!
Business response:
Thanks for providing us some feedback on your recent service with Truck City Ford. Scott Jordan is top of the line, and never disappoints customers. He keeps things moving and the customer is always informed about progress and any issues that might arise. Keeping service visits timely is key to our success as a Service Department.
Good people who cares about customer service and quality work done in a timely manner.
Business response:
Thanks for the feedback and your business. We use our reviews as a check and balance against the processes to ensure our service or sales is high quality service. We work hard to keep everything on track and timely.
Frequently asked questions about Truck City Ford
How is Truck City Ford rated?
Truck City Ford has a 4.9 star rating with 4,067 reviews.
When is Truck City Ford open?
Truck City Ford is closed now. It will open at 8:30 a.m.