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Truck City Ford
- Car Dealers
- Buda, TX
About this business
WELCOME TRUCK CITY FORD! As a Ford President's Award winner for customer service, Truck City Ford has become one of the top Austin-area Ford dealerships since we opened our doors. We serve many local communities near Buda, including Austin, Kyle, San Marcos, Dripping Springs, Wimberley, Bastrop, New Braunfels and the rest of the greater Austin area. At Truck City Ford, we take pride in the care we provide our customers. This customer-focused policy is our way of making sure you drive away in the best new or used Ford car. ... read more
Location details
15301 I-35, Buda, TX, 78610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
Great service. They needed to order parts and as soon as they came in I was able to drop my car off for service. Everything was fixed timely.
Business response:
Thanks for your feedback and your business. The team is highly rated in the community, and will continue to work hard to keep your business. We use our reviews as a check and balance on our processes and staff. We appreciate the five star rating.
Professional and fast service . everything was done in a timely manner from drop off to pick.
Business response:
When we get a review such as yours, it is hearwarming to read and pass on to leadership. We work hard to keep our work professional, timely and transparent. The team is dedicated to fixing the issue right the first time to avoid return trips. We appreciate your time, your business, and your feedback..
Excellent service. Had everything ready when we got there. I would highly recommend going to this dealership.
Business response:
Loyalty to the Ford brand and to Truck City is the goal of our service group. They are rated among the best in the area, and will work hard to earn and keep your business. Thanks for the feedback, and we look forward to seeing you in the future for service or sales.
It took over 2 weeks to replace the recalled gas tank. When I brought it in it had a full tank, but when I picked it up it had a 1/4 tank and it costs me over $100 to fill it up again.
Business response:
“Thank you for your response and I hope to speak with you at your earliest convenience. Any oversight on our part regarding your vehicle’s fuel level will be corrected to your complete satisfaction. I look forward to your call. Sincerely, Mike Rodgers, Service Director. 512-312-0104”
Easy and simple, the staff was professional and very helpful. Got everything done in a timely manner
Business response:
Daniel is a seasoned service advisor, and will work hard for the customer.; We pride the team on being professional at all times, keeping the customer informed and the transaction is simple and transparent. We appreciate your business, and thanks for the rating.
Excellent service, great service tech and very little time me wasted waiting for the service to be completed
Business response:
Our service group is among the best in the state,and takes great pride in doing the work right the first time. The team will keep you updated, and in the loop along the way. Thanks for your business and the rating.
Scott worket with us so well that he made sure we had a safe camping trip fixing our camper. thank you, Scott.
Business response:
Our service group is among the best in the state,and takes great pride in doing the work right the first time. The team will keep you updated, and in the loop along the way. Thanks for your business and the rating. Scott is a top advisor and is requiested daily by repeat customers.
Unas personas muy comunicadores y excelente para ayudarte a escoger tu vehículo y vender también los recomiendo
Truck City is awesome! The service department always takes care of my car in a timely manner, and the staff is kind and knowledgeable.
Business response:
Our service group is among the best in the state,and takes great pride in doing the work right the first time. The team will keep you updated, and in the loop along the way. Thanks for your business and the rating. Scott is a top advisor and is requiested daily by repeat customers.
Frequently asked questions about Truck City Ford
How is Truck City Ford rated?
Truck City Ford has a 4.9 star rating with 4,179 reviews.
When is Truck City Ford open?
Truck City Ford is open now. It will close at 8:00 p.m.