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TruFit Athletic Clubs - 82nd St
- Lubbock, TX
About this business
Location details
5105 82nd Street, Lubbock, TX, 79424, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to Midnight | |
| Tue | 5:00 a.m. to Midnight | |
| Wed | 5:00 a.m. to Midnight | |
| Thu | 5:00 a.m. to Midnight | |
| Fri | 5:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Worst gym in Lubbock, horrible management and they lie about memberships and prices and screw you over
Business response:
We apologize for any inconvenience you may have experienced, Adrian. Please contact us at (806) 687-8000 so we can address your concerns and work towards a resolution.
Maybe the general manager should stop blaming the members for the smell and check herself or clean her gym to fix the problem! I don’t know her name but it’s the one that cakes her face in makeup and has leg and arm tattoos with a bad attitude
Business response:
We apologize for any inconvenience you experienced during your visit, Cierra. We take cleanliness seriously and will address your concerns promptly. Thank you for bringing this to our attention. Please feel free to contact us at (806) 687-8000 if you have any further feedback.
Worst experience of my life. Hire someone to run this place that’s an adult
Business response:
We apologize for any negative experience you had at our facility. We appreciate your feedback and will take it into consideration as we strive to improve our services. If you have any specific concerns, please feel free to reach out to us at (806) 687-8000.
My whole friend group and I will be cancelling our membership because of how awful The management is here. Very disappointed with how she runs things
Business response:
We apologize for any disappointment you may have experienced with our management. We value your feedback and would appreciate the opportunity to address your concerns. Please feel free to reach out to us at (806) 687-8000 so we can discuss this further and work towards a resolution.
The manager should be fired from her position she’s self absorbed, rude, and disrespectful to guests and her staff . Do something about this before it gets out of hand. This should be a welcoming place and instead it’s become a place people are uncomfortable in
Business response:
We apologize for any negative experience you may have had at our club. We take your feedback seriously and will address your concerns with our manager. Thank you for bringing this to our attention.
CHLOE HOUSTON is total trash management. For one she’s humiliated two young lady’s in front of the whole gym all week and she treats her staff poorly she barely does work and gossips in front of members. Let an adult take over she’s very immature
Business response:
We apologize for any negative experiences you may have had at our gym. We take customer feedback seriously and will address the concerns raised. Please reach out to us directly at (806) 687-8000 so we can further discuss your concerns and work towards a resolution. Thank you.
Garbage management. She keeps blaming her facility smell problems on two girls, in front of the whole gym, who clearly don’t smell bad. Clean up your own house instead of blaming others
Business response:
We apologize for any inconvenience you may have experienced. We take all feedback seriously and will address the issue promptly. Please feel free to reach out to us at (806) 687-8000 so we can further discuss your concerns. Thank you.
Worst general management I’ve ever experienced, she and another young woman humiliated two girls in front of everyone in the gym . Very unprofessional
Business response:
We apologize for any negative experience you may have had at our facility. We take customer feedback seriously and would appreciate more details about the incident you mentioned. Please contact us at (806) 687-8000 so we can address your concerns directly. Thank you.
The worker at the front desk was very helpful, courteous, and had the biggest smile on her face. She made my experience very pleasant. I believe her name was Jacqueline Copley. I was very pleased with the equipment and how clean the environment was. The restrooms were also very clean. I am very pleased with my experience.
Business response:
Thank you for your positive review, Taylor! We're thrilled to hear that our front desk worker, Jacqueline Copley, provided excellent service and made your experience pleasant. We take pride in maintaining a clean environment and ensuring our equipment is top-notch. We appreciate your feedback and look forward to serving you again at TruFit Athletic Clubs - 82nd St.
Frequently asked questions about TruFit Athletic Clubs - 82nd St
How is TruFit Athletic Clubs - 82nd St rated?
TruFit Athletic Clubs - 82nd St has a 4.7 star rating with 3,574 reviews.
When is TruFit Athletic Clubs - 82nd St open?
TruFit Athletic Clubs - 82nd St is closed now. It will open at 5:00 a.m.