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3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Tyra was excellent to work with. She worked around the clock to keep me informed of my loan progress and answered my questions quickly. And she was nice to me. That goes a long way in the professional world today. Highly recommend!
Business response:
Thank you for the positive review, Danielle! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
I had a lot of hesitancy to move from the local bank I was working to move to PennyMac. Not that I had a bad experience prior, but I was sure I would miss the personal touch of a local bank. I couldn't have been more wrong. Oscar and Tyra were great.
Business response:
Hi Everett - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Bethany and Tyra were excellent!
Business response:
Thank you for the positive review, Araceli! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Great experience!❤️
Business response:
Hi Terry - Your feedback is greatly appreciated. Thank you for the review.
Everyone was so patient with me as I was trying to make decisions and I appreciate the time and care they took answering my questions. Thank you!
Business response:
Hi Roni - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Bailey and Tyra are great to work with!
Business response:
Hi Thomas - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
I found each team member to be very courteous, pleasant, patient, and expedient and professional in any responses to any questions or issues throughout my purchase experience
Business response:
Thank you for taking the time to share your experience with us, Corinthia. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Tyra and Yuni were phenomenal to work with. I had a bad experience the last time I used my mortgage company. But these two shows that they’re still is great professionalism and teamwork with this company. I look forward to working with them again
Business response:
Hi Rene - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
I liked being able to digitally sign and communicate via text while at work and voice if/when necessary. Customer service overall was friendly.
Business response:
Thank you for the positive review, Brennon! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Tyra Nunez-Martinez has a 4.7 star rating with 253 reviews.
Tyra Nunez-Martinez is closed now. It will open at 9:00 a.m.