Tyra Nunez-Martinez's cover image
Claimed

This profile has been claimed by the business owner or representative.

Tyra Nunez-Martinez

4.7

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7246 reviews
Select a rating
Robert S.'s profile image
Robert S. 
2 years ago

My purchase team was excellent, the assumptions office handling the sale of my old property was absolutely terrible to work with, they were, negligent, abrasive, and I did not feel like a customer when working and dealing with them.  

Robert Williamson J.'s profile image
Robert Williamson J. 
2 years ago

All around, smooth process. 

Gary H.'s profile image
Gary H. 
2 years ago

Tyra and Natalia were AMAZING!!! I had a what I would consider a less than ideal situation but they were able to work through everything and get me the help I was seeking. They did an outstanding Job communicating throughout the whole process.  

Thomas B.'s profile image
Thomas B. 
2 years ago

Gabriel Phelps and Tyra Nunez guided my wife and I through the loan process patiently and professionally. They were always available to assist with whatever questions we had.  

James B.'s profile image
James B. 
2 years ago

I had to deliver the same documents more than once without additional explanation. , It was difficult to understand where I was in the process or what was the next step.  

Lincoln M.'s profile image
Lincoln M. 
2 years ago

I would not consider going anywhere but PennyMac. This was my third purchase and first with a new officer/coordinator. I was expecting some slowdown but Nathan and Tyra were fantastic. They were fast, responsive, informative, and always available. 

Matthew Q.'s profile image
Matthew Q. 
2 years ago

Great 

Melanie C.'s profile image
Melanie C. 
2 years ago

The entire team was very easy to work with and made what should be a stressful process, very easy. 

John L.'s profile image
John L. 
2 years ago

Tyra was excellent to work with during my loan process. Very informative and communicative. I did have some issues with the portal, but once a phone call was made to technical support it was rectified. Time zones need to be considered during requests from lender to closing attorney and borrower to ensure timeliness of documents and information.  

Frequently asked questions about Tyra Nunez-Martinez

How is Tyra Nunez-Martinez rated?

Tyra Nunez-Martinez has a 4.7 star rating with 246 reviews. 

When is Tyra Nunez-Martinez open?

Tyra Nunez-Martinez is closed now. It will open on Monday at 9:00 a.m.