Tyra Nunez-Martinez

Gary H. 

on Birdeye

2 years ago

Tyra and Natalia were AMAZING!!! I had a what I would consider a less than ideal situation but they were able to work through everything and get me the help I was seeking. They did an outstanding Job communicating throughout the whole process.  

Thomas B. 

on Birdeye

2 years ago

Gabriel Phelps and Tyra Nunez guided my wife and I through the loan process patiently and professionally. They were always available to assist with whatever questions we had.  

James B. 

on Birdeye

2 years ago

I had to deliver the same documents more than once without additional explanation. , It was difficult to understand where I was in the process or what was the next step.  

Lincoln M. 

on Birdeye

2 years ago

I would not consider going anywhere but PennyMac. This was my third purchase and first with a new officer/coordinator. I was expecting some slowdown but Nathan and Tyra were fantastic. They were fast, responsive, informative, and always available. 

Matthew Q. 

on Birdeye

2 years ago

Great 

Melanie C. 

on Birdeye

3 years ago

The entire team was very easy to work with and made what should be a stressful process, very easy. 

John L. 

on Birdeye

3 years ago

Tyra was excellent to work with during my loan process. Very informative and communicative. I did have some issues with the portal, but once a phone call was made to technical support it was rectified. Time zones need to be considered during requests from lender to closing attorney and borrower to ensure timeliness of documents and information.  

Douglas S. 

on Birdeye

3 years ago

The worst experience to date.  

Rudy C. 

on Birdeye

3 years ago

It was a good experience