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Universal City Nissan
- Los Angeles, CA
About this business
We at Universal City Nissan in Los Angeles County pride ourselves on our amazing customer service and outstanding pricing. Our goal is to provide you with a complete 1-stop shopping site while you are visiting our virtual dealership. We will provide you with quick, expedient answers to any questions you may have, including, providing you with all the information you may need to make an intelligent buying decision. We are conveniently located by freeway close to anywhere in Southern California. Simply take any Freeway to the ... read more
Location details
3550 Cahuenga Blvd W, Los Angeles, CA, 90068, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 11:00 p.m. | |
| Tue | 8:30 a.m. to 11:00 p.m. | |
| Wed | 8:30 a.m. to 11:00 p.m. | |
| Thu | 8:30 a.m. to 11:00 p.m. | |
| Fri | 8:30 a.m. to 11:00 p.m. | |
| Sat | 8:30 a.m. to 11:00 p.m. | |
| Sun | 8:30 a.m. to 11:00 p.m. |
Great overall customer service experience! Attentive, fast, work on behalf to get what I wanted. Thee entire Nissan team delivered in all capacities for me.
Business response:
Thank you for the glowing review, Peter! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to visit us if you need anything else. Sincerely, Johnny A., Internet Sales Director, johnny1@sageauto.com, 818-755-7377
Awesome I had a wonderful experience while buying my car. Laso and Russell were very helpful and listened to my needs and my wants. Everything I asked for, I received. I could not have asked for a better experience.
Business response:
Thank you for leaving this remarkable feedback, Mya. We appreciate your comments and are happy to hear that Laso and Russell were able to meet your needs. At Universal City Nissan, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Johnny A., Internet Sales Director, johnny1@sageauto.com, 818-755-7377
Service my car was done with in the time I was told, the representative that took my car was friendly and helpful gave me a good price for the service my car needed.
Business response:
Evelyn, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Sincerely, Billie Joe, Service Manager, billiej@sageauto.com
The Best Car Service Everyone is always polite and works with me to get the best price. There is no other car service comparable
Business response:
Lorraine, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Universal City Nissan. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Billie Joe, Service Manager, billiej@sageauto.com
Great everything Everything was great, easy process. Work with you to get a deal you want.! Good selection of cars as well. Not all cars are online.
Business response:
Hector, we love hearing about customers who have a great experience at Universal City Nissan and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Johnny A., Internet Sales Director, johnny1@sageauto.com, 818-755-7377
Pleasantly Surprised Carlos and his sales partner were very helpful. Chris my finance manager went above and beyond to help me and really surpised me. All in all this experience changed my view of the car buying process and I am so blessed that they were able to help me get out of the bottomless pit of a car I had before. Thank you so very much.
Business response:
Thank you for leaving this remarkable feedback, Amanda. We appreciate your comments and are happy to hear that Carlos and Chris were able to meet your needs. At Universal City Nissan, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Johnny A., Internet Sales Director, johnny1@sageauto.com, 818-755-7377
Good service, pleasant staff Friendly and pleasant customer service from the staff. Thorough explanation from service staff about the recommended maintenance needed for my car. Fair prices and overall good experience.
Business response:
Thank you for leaving us your review, Sarah. We are happy to hear that you were pleased with the service you received from Universal City Nissan. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Billie Joe, Service Manager, billiej@sageauto.com
Survey You treated me great. My service tech, Nazario, is the best. He really looks out for his customers. Also, the salesman, Laso, was very helpful. I would not hesitate to buy/lease a car thru him when i'm ready.
Business response:
Thanks for your outstanding review, Joel! We're very happy to hear that Nazario and Laso were of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Billie Joe, Service Manager, billiej@sageauto.com
Great service and help by Mel! Mel was beyond helpful from the first phone call! and continued throughout both visits. He does was he says! Makes me feel much better going to a service center and dealing with Mel. There was no shadiness or scammed hidden agenda. Just honest and reliable help!
Business response:
Thanks for your outstanding review, Tracy! We're very happy to hear that Mel was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Billie Joe, Service Manager, billiej@sageauto.com
Frequently asked questions about Universal City Nissan
How is Universal City Nissan rated?
Universal City Nissan has a 4.9 star rating with 3,737 reviews.
When is Universal City Nissan open?
Universal City Nissan is open now. It will close at 11:00 p.m.