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Universal City Nissan

4.9
  • Los Angeles, CA

About this business

We at Universal City Nissan in Los Angeles County pride ourselves on our amazing customer service and outstanding pricing. Our goal is to provide you with a complete 1-stop shopping site while you are visiting our virtual dealership. We will provide you with quick, expedient answers to any questions you may have, including, providing you with all the information you may need to make an intelligent buying decision. We are conveniently located by freeway close to anywhere in Southern California. Simply take any Freeway to the ... read more

Location details

3550 Cahuenga Blvd W, Los Angeles, CA, 90068, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 11:00 p.m.
Tue8:30 a.m. to 11:00 p.m.
Wed8:30 a.m. to 11:00 p.m.
Thu8:30 a.m. to 11:00 p.m.
Fri8:30 a.m. to 11:00 p.m.
Sat8:30 a.m. to 11:00 p.m.
Sun8:30 a.m. to 11:00 p.m.
4.93,728 reviews
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Maricela's profile image
Maricela 
8 years ago

Maricela You have a great sales staff very helpful. I will be coming back. And we really like the car we purchased. 

Business response:

Thank you for your wonderful remarks, Maricela. Those inspiring words will surely inspire our team. We look very forward to seeing you again in the future! Johnny A., Internet Sales Director, johnny1@sageauto.com, 818-755-7377 

Jorge's profile image
8 years ago

Great sevice No pushy salesman and very attentive. Great experience all around. Everybody is very nice, like the fact that they're all dressed in a uniform way. 

Business response:

Thank you for your wonderful remarks, Jorge. Those inspiring words will surely inspire our team. Johnny A., Internet Sales Director, johnny1@sageauto.com, 818-755-7377 

Pamela's profile image
8 years ago

Professional & Easy Easy, no haggling over price, everyone was very professional and polite (in order to fulfill this silly requirement to have 20 word minimum in the survey I submit this commentary regarding the survey, not Universal City Nissan!) 

Business response:

Pamela, Thanks for taking the time to write the review. Please, don't hesitate to call or stop in if you should have any additional questions or concerns. Have a great day! Johnny A., Internet Sales Director, johnny1@sageauto.com, 818-755-7377 

Jean's profile image
8 years ago

Great Service I received fast, friendly and knowledgeable service. Happy that I was remembered as a valued customer. Service was performed in a timely manner and I was kept abreast of any changes 

Business response:

Hi Jean and thank for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Universal City Nissan. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we look forward to your future maintenance visits. Billie Joe, Service Manager, billiej@sageauto.com 

Gerald's profile image
8 years ago

Great Experience I liked that you were willing to negotiate. Making the deal was much easier than I had expected. Thanks a lot! 

Business response:

Hi there, Gerald. We'd like to thank you for the feedback regarding your purchase experience. Your appreciation is all that matters and we are more than happy knowing we can meet your expectations. Please, don't hesitate to swing by if you have any questions or concerns. Until next time, drive safe and stay well! Johnny A., Internet Sales Director, johnny1@sageauto.com, 818-755-7377 

Susie's profile image
8 years ago

Great Service No time wasted in servicing my car . Service Technician was very helpful with good advice on servicing my car . 

Business response:

Thank you so much for your excellent input, Susie! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Billie Joe, Service Manager, billiej@sageauto.com 

Deanna's profile image
8 years ago

Great Experience! The salesperson, Jennifer Cruz, was EXCEPTIONAL. Patient, knowledgeable, and worked in a timely manner. We didn't feel the purchasing process took an unnecessary amount of time. MOST IMPORTANTLY, FOR US, IS THAT SHE MADE US FEEL COMFORTABLE - NOT AT ALL PUSHY. YOU'VE GOT A "WINNING" EMPLOYEE IN HER!!! 

Business response:

Hey Deanna. Thank you for this great review. Jennifer is truly an exceptional employee and we appreciate her for giving you a great experience. Thank you again and hopefully we get to see you again! Johnny A., Internet Sales Director, johnny1@sageauto.com, 818-755-7377 

Gabriela's profile image
Gabriela 
8 years ago

Great service The dealer was very friendly and caring about what i wanted and he didn't give up on helping me with my needs he went above and beyond 

Business response:

Hi Gabriela! At Universal City Nissan, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Johnny A., Internet Sales Director, johnny1@sageauto.com, 818-755-7377 

Mitzi's profile image
8 years ago

Friendly employees. Good customer service. Got the car I was looking for. Looking forward to telling my friends. Just the waiting back sucks but you get offered some snakes. 

Business response:

Mitzi, Thank you so much for your kind and honest review of Universal City Nissan. We always appreciate any feedback. It was a pleasure to do business with you and we hope to see you again in the future! Johnny A., Internet Sales Director, johnny1@sageauto.com, 818-755-7377 

Frequently asked questions about Universal City Nissan

How is Universal City Nissan rated?

Universal City Nissan has a 4.9 star rating with 3,728 reviews. 

When is Universal City Nissan open?

Universal City Nissan is closed now. It will open at 8:30 a.m.