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Universal City Nissan

4.9
  • Los Angeles, CA

About this business

We at Universal City Nissan in Los Angeles County pride ourselves on our amazing customer service and outstanding pricing. Our goal is to provide you with a complete 1-stop shopping site while you are visiting our virtual dealership. We will provide you with quick, expedient answers to any questions you may have, including, providing you with all the information you may need to make an intelligent buying decision. We are conveniently located by freeway close to anywhere in Southern California. Simply take any Freeway to the ... read more

Location details

3550 Cahuenga Blvd W, Los Angeles, CA, 90068, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 11:00 p.m.
Tue8:30 a.m. to 11:00 p.m.
Wed8:30 a.m. to 11:00 p.m.
Thu8:30 a.m. to 11:00 p.m.
Fri8:30 a.m. to 11:00 p.m.
Sat8:30 a.m. to 11:00 p.m.
Sun8:30 a.m. to 11:00 p.m.
4.93,729 reviews
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Maria's profile image
8 years ago

Great service, everyone is so nice there.......... Everyone was so patient and helpful, and so nice. I especially loved that you don't feel rushed. Sale representative was the best. 

Business response:

Maria, thanks for this review! I'm glad to hear that our team was patient, helpful, and hassle-free! We strive to provide excellent customer service, and it is gratifying to hear that this was the case for you! Please let us know if there's anything else we can do for you. Drive safe! Respectfully, Tony McKinny, Internet Sales Manager, tonym@sageauto.com 

Raul's profile image
8 years ago

Awesome people Showed me and my girlfriend so various payment methods. Everyone was nice and polite to us. I would recommend for people to go to universal city Nissan. 

Business response:

Raul, thanks so much for the compliments and for the recommendation! I couldn't be more pleased to hear ourselves described as nice and polite. We look forward to seeing you again whether for routine service or another purchase. Also, like/follow us on Facebook to stay connected with special events and deals! Regards, Tony McKinny, Internet Sales Manager, tonym@sageauto.com 

Nataly's profile image
8 years ago

Satisfied with my purchase I appreciate the time and patience that the sales representative gave me. In addition to the a great customer service and meeting my needs. They showed a genuine interest in what I was looking for and focused on meeting my budget as close as possible. Never became pushy or annoyed when I wasn't sure. Instead they cared to know what my concerns were and tried to help. In the end I felt convinced that they offered what would be best for me and I decided to close the deal. I'm happy with the car and t... read more

Business response:

Nataly, thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Visit us on Facebook for access to our exclusive specials! Respectfully, Tony McKinny, Internet Sales Manager, tonym@sageauto.com 

Yaneth's profile image
8 years ago

Grate customer service Fast and friendly, and just the fact that they could provide a ride city walk to kill time was excellent. Gives us something to do while we wait to get our car back :) 

Business response:

Yaneth, thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the shuttle we provided and the friendly service you received from us. If there is anything more that we can do please come back and see us again. Take care! Respectfully, Billie Joe, Service Manager, billiej@sageauto.com 

Nereida's profile image
Nereida 
8 years ago

Great service Good service, good attitude he's friendly He explains everything about that my car need and explain what I need to do and the facilities wit the credit car 

Business response:

Hi Nereida and thanks for the excellent feedback! I'm very happy that the team was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Also like/follow us on Facebook to stay connected with special events and deals! Respectfully, Billie Joe, Service Manager, billiej@sageauto.com 

Jeffrey's profile image
Jeffrey 
8 years ago

Great Service I was treated with respect everyone was doing all they could to get me the best car and payment, even though I had been through a ID theft you guys worked hard to help me get the car that I wanted and I thank you for that. 

Business response:

Hello Jeffrey ,and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and are thrilled our team was there to provide you with exceptional service! Thank you again and congratulations on your new car. Be sure to like us on Facebook to catch great service specials! Best regards, Tony McKinny, Internet Sales Manager, tonym@sageauto.com 

Niamalika's profile image
Niamalika 
8 years ago

excellent service clean faculty love the snacks Every one is always nice & they always have food & that be nice of u guys because we be there for a while 

Business response:

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Facebook; we offer exclusive specials for our likers and followers. Best, Billie Joe, Service Manager, billiej@sageauto.com 

Patricia's profile image
Patricia 
8 years ago

Service rep keeps me informed. What I liked about my experience is that I had entertainment and light refreshments while I waited. Having watched movies actually makes the time seem to go by faster. 

Business response:

Patricia, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Be sure to like us on Facebook to catch all the monthly deals and specials! Respectfully, Billie Joe, Service Manager, billiej@sageauto.com 

Lorenzo's profile image
Lorenzo 
8 years ago

Great Service Came in on a busy Saturday afternoon, with no appointment to the service department, obviously very busy, less then 10 seconds later, Glenn listened to my concern and that quickly gave me an estimate...Repairs needed were completed and what I paid was axactly as quoted, plus I got a free car wash.. all that in minimal time. Now that's service 

Business response:

Thank you for writing about your visit with us! I am happy to hear that Glenn was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Facebook -- we offer exclusive specials for our likers. Best, Billie Joe, Service Manager, billiej@sageauto.com 

Frequently asked questions about Universal City Nissan

How is Universal City Nissan rated?

Universal City Nissan has a 4.9 star rating with 3,729 reviews. 

When is Universal City Nissan open?

Universal City Nissan is closed now. It will open at 8:30 a.m.