Universal City Nissan's cover image
Claimed

This profile has been claimed by the business owner or representative.

Universal City Nissan

4.9
  • Los Angeles, CA

About this business

We at Universal City Nissan in Los Angeles County pride ourselves on our amazing customer service and outstanding pricing. Our goal is to provide you with a complete 1-stop shopping site while you are visiting our virtual dealership. We will provide you with quick, expedient answers to any questions you may have, including, providing you with all the information you may need to make an intelligent buying decision. We are conveniently located by freeway close to anywhere in Southern California. Simply take any Freeway to the ... read more

Location details

3550 Cahuenga Blvd W, Los Angeles, CA, 90068, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 11:00 p.m.
Tue8:30 a.m. to 11:00 p.m.
Wed8:30 a.m. to 11:00 p.m.
Thu8:30 a.m. to 11:00 p.m.
Fri8:30 a.m. to 11:00 p.m.
Sat8:30 a.m. to 11:00 p.m.
Sun8:30 a.m. to 11:00 p.m.
4.93,728 reviews
Select a rating
Cassandra's profile image
Cassandra 
8 years ago

Great Service Didnt pressure me to do anything and explained everything to me in detail so I understand what was needed to be done on my car. 

Business response:

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Johnny A., Internet Sales Director, johnny1@sageauto.com, 818-755-7377 

Madelin's profile image
Madelin 
8 years ago

Great service The customer service there was great they go out of there way to help you, I really like how the sales person took really good care and answered every single question I had 

Business response:

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please dont hesitate to contact me or visit us if you need anything else. Johnny A., Internet Sales Director, johnny1@sageauto.com, 818-755-7377 

James's profile image
8 years ago

Good Experience Everyone was friendly, effective, and professional. I will certainly return for future service.Everyone offer to help mewith anything I needed or wanted. 

Business response:

James, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Facebook; we offer exclusive specials for our likers and followers. Best, Billie Joe, Service Manager, billiej@sageauto.com 

Lorraine's profile image
Lorraine 
8 years ago

Just all around Excellent!!!! As always Peter Salas is excellent. As an older woman he helps me with car. I cant always explain what's wrong but he seem to read my mind & solves the problem. I would not take my car to anyone else and would highly recommend to anyone wanting to purchase a car to UCN and to keep you as their service agent. I purchased my car from UCN and have never left. Thank You for your service. 

Business response:

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Peter was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best, Billie Joe, Service Manager, billiej@sageauto.com 

Misty's profile image
8 years ago

Great Service I absolutely love the service department! Efrain always takes the best care of me! The 5 star rating above is a reflection of the service I have received when I go for my check-ups. 

Business response:

Thank you for the excellent review! It is great to know that Efrain was able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook to take advantage of our exclusive specials. Best, Johnny A., Internet Sales Director, johnny1@sageauto.com, 818-755-7377 

Naomi's profile image
8 years ago

General manager was helpful Salesman listened to what i wanted and then gave suggestions. I changed my mind twice and he went along with what I wanted to test drive and know about. 

Business response:

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Visit us on Facebook for access to our exclusive specials. Regards, Johnny A., Internet Sales Director, johnny1@sageauto.com, 818-755-7377 

Helen's profile image
8 years ago

Service Dept. Efrain Lopez in the service dept was very professional. He took the time the explain things to me. He has excellent customer service skills. 

Business response:

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Universal City Nissan commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, visit our Facebook page for access to our exclusive content. Billie Joe, Service Manager, billiej@sageauto.com 

Edgardo's profile image
Edgardo 
8 years ago

Great service. very clean and very helpful. Happy and very satisfied with all the help especially with the car salesman, was very attentive and helpful at all times, I explained all about the car 

Business response:

Thank you for taking the time to write about your experience with us, Edgardo! At Universal City Nissan, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy our team was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Best, Johnny A., Internet Sales Director, johnny1@sageauto.com, 818-755-7377 

Juan's profile image
8 years ago

Great service Everything was well explained and the salesman and manager went the extra mile, they gave me diverse options until I felt comfortable to make the deal. 

Business response:

Congratulations on your new purchase, Juan! Thank you for taking the time to write about your experience with us. At Universal City Nissan, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I'm so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Find us on Facebook; we offer exclusive specials for our likers. Best, Johnny A... read more

Frequently asked questions about Universal City Nissan

How is Universal City Nissan rated?

Universal City Nissan has a 4.9 star rating with 3,728 reviews. 

When is Universal City Nissan open?

Universal City Nissan is closed now. It will open at 8:30 a.m.