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Universal City Nissan

4.9
  • Los Angeles, CA

About this business

We at Universal City Nissan in Los Angeles County pride ourselves on our amazing customer service and outstanding pricing. Our goal is to provide you with a complete 1-stop shopping site while you are visiting our virtual dealership. We will provide you with quick, expedient answers to any questions you may have, including, providing you with all the information you may need to make an intelligent buying decision. We are conveniently located by freeway close to anywhere in Southern California. Simply take any Freeway to the ... read more

Location details

3550 Cahuenga Blvd W, Los Angeles, CA, 90068, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 11:00 p.m.
Tue8:30 a.m. to 11:00 p.m.
Wed8:30 a.m. to 11:00 p.m.
Thu8:30 a.m. to 11:00 p.m.
Fri8:30 a.m. to 11:00 p.m.
Sat8:30 a.m. to 11:00 p.m.
Sun8:30 a.m. to 11:00 p.m.
4.93,729 reviews
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Miguel's profile image
8 years ago

Thank you again I've had my car serviced a couple times and Jaime was quick and really polite. Answered my questions and took care of what needed to be done. Awesome worker.Thank you again. Rebecca Martinez 

Business response:

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Universal City Nissan for your vehicle needs. Best regards, Billie Joe, Service Manager, billiej@sageauto.com 

Esther's profile image
8 years ago

Great service, wonderful sales associates Hector the sales associate,his manager, and sunny in the finance dept. were Beyond helpful. I am glad I chose universal city Nissan. 

Business response:

Esther, thank you so much for your terrific review. It is encouraging to hear that Hector, Sunny and our team member of such help to you during your visit. If there is anything more we can do for you please come back and see us any time! Take care! Best regards, Tony McKinny, Internet Sales Manager, tonym@sageauto.com 

Silvia's profile image
8 years ago

clean facility, they have courtesy waiting room. That it was my first time and I am bad on maps so I got lost and even though I was a little bit late they were really nice!! Plus I had my hot chocolate... Than you Tasty for your help!! 

Business response:

Silvia, we appreciate you taking the time to provide us with your positive feedback. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. If there is anything more that we can do please come back and see us again. Take care! Best regards, Billie Joe, Service Manager, billiej@sageauto.com 

Gail's profile image
8 years ago

Service center experience Peter Salas is my service rep. He's very detailed, excellent customer service, and always looking out for me. Would refer to a friend or family member . 

Business response:

Gail, we appreciate you giving us this review and 5-star rating. Peter is a valuable member of our team and he will be grateful to read the nice comments you left him. If there is anything more that we can do please come back and see us again. Take care! Best regards, Billie Joe, Service Manager, billiej@sageauto.com 

Connie's profile image
8 years ago

Great service I had the best experience in buying a car here at universal city Nissan from the time I walked on to the lot to finance to my sales guy Laos he was such a great help went above and beyond his job to help my purchase my new Sentra even drove me to Hesperia about a 70mile drive for my co-signer to sign her part he didn't need to but was more then willing to help me out Thanks for all you help Laos I will return to purchase another car. 

Laverne's profile image
Laverne 
8 years ago

Service Great service.The service was completed in the time frame give by the service agent. When I was called to be advised the work was completed the paperwork was at the cashier andmy car was waiting. 

Business response:

Laverne, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. We are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Best regards, Billie Joe, Service Manager, billiej@sageauto.com 

Christian's profile image
Christian 
8 years ago

third nissan experience very friendly salesmen. didnt feel hassled or pressured to leave with a car. showed me what i wanted and answered all questions i had 

James's profile image
8 years ago

Service review People were professional, polite, and caring. I liked being at your dealership and will return in the future when needed. 

Business response:

James, we appreciate you giving us this review and 5-star rating. It is our goal to provide every one of our customers with the kind of customer service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best regards, Tony McKinny, Internet Sales Manager, tonym@sageauto.com 

Lillian N.'s profile image
Lillian N. 
8 years ago

Great service, very friendly staff. Everything was excellent. The staff was very friendly. We were able to find a middle ground and able to find the perfect agreement. 

Business response:

Liliian, we're completely committed to providing excellent service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Universal City Nissan, we value our customers and we look forward to seeing you on your next visit. Best regards, Tony McKinny, Internet Sales Manager, tonym@sageauto.com 

Frequently asked questions about Universal City Nissan

How is Universal City Nissan rated?

Universal City Nissan has a 4.9 star rating with 3,729 reviews. 

When is Universal City Nissan open?

Universal City Nissan is closed now. It will open at 8:30 a.m.