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Universal Windows Direct of Cleveland
- Windows Installation
- Bedford Heights, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
RecommendedHad a very nice meeting with Brain Mead today for an estimate on windows, gutters and siding. He was extremely nice, knowledgeable and honest about everything. We decided to start with new windows. We look forward to having new windows installed on our house from 1900. Never thought it'd be that easy. I highly recommend getting an estimate and starting a new project to a better home. �
Business response:
Yay, Mallory!! 👏🙌👍We are so happy to hear about your experience. You are the reason we are in this business. We are here to take care of ALL your home improvement needs. Thank you for the review, we are tremendously grateful for your business. If you have any questions or concerns, please contact us. We got your back! Enjoy your new products! Sincerely, UWD Customer Service Team 440.786.1400
Great customer service. And Wonderful products. Highly recommend Universal Windows Direct.
Business response:
Thanks for the wonderful recommendation, Cindy! We are consistently striving to deliver 100% customer satisfaction. Our customers are incredibly important to us, and we thank you so much for your feedback. We truly appreciate your business, and we're here if you need us. Thanks again for the review. Enjoy your new products! Best Regards, UWD Customer Service Team 440.786.1400
Cody was fabulous. New windows are coming soon thanks to Cody!
Business response:
That's fantastic!!! Thank you, Louise! We're thrilled to hear about your experience. Our team understands how serious home improvements are. It's a big responsibility that we do not take lightly. We must ensure that your needs are met, and quality service and products are provided. Thanks again for the review. Enjoy your new windows! Best Regards, UWD Customer Service Team 440.786.1400
I cant speak for the work yet as we just signed last night. However, working with Jake Frantz was great. UWD was apparently doing work in our neighborhood and sent someone door to door to set up a meeting with a sales rep. Jake showed up later that day. We were interested in hearing about siding for our home. The price was fair and about what we thought it would cost. We told him that we do appreciate coming in and talking to us but we can not make a decision right now as it wasn't something we were planning on doing this ye... read more
Excellent. Shawn Maraviglia was very professional and very informational. He totally understood my needs, both with the quality and type of siding as well as financing as I am ready to retire. He did a great job explaining the benefits of working with Universal as well as the product they provide. The presentation met all of my expectations. Great Job!
Business response:
That's excellent, Sandy!! We can't tell you how great it makes us feel to hear about your experience. Our ultimate goal is to deliver an experience that is 100% satisfying to our customers. It doesn't end here. We're always here for you if you have any questions or concerns. Thank you for taking the time to review us. We genuinely appreciate your business. Enjoy your new products! Best Regards, UWD Customer Service Team 440.786.1400
Cody Hinkle did a great job sharing the benefits of universal windows direct’s windows and siding.
Sitting with a sales rep as I text...awesome guess whis getting new Windows....yes
Our sales rep Cody HINKLE was very knowledgeable and answered all our questions to our satisfaction. He was very polite and patient with us. Thank you Cody.
Eric came out to our house today to give us an estimate, very professional and he gave us a lot of great information. Universal Direct was the first and last quote we got for windows, can’t wait to have them installed!!
Frequently asked questions about Universal Windows Direct of Cleveland
How is Universal Windows Direct of Cleveland rated?
Universal Windows Direct of Cleveland has a 4.9 star rating with 1,996 reviews.
When is Universal Windows Direct of Cleveland open?
Universal Windows Direct of Cleveland is closed now. It will open tomorrow at 8:00 a.m.