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Universal Windows Direct of Columbus
- Windows Installation
- Columbus, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
3563 Interchange Rd, Columbus, OH, 43204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Sales rep told us what we wanted to hear ended up not being what he said. Told us our bedroom window (double uneven original window) would still be able to hold our ac, that was not correct. We are unable to use our ac we have to go get a smaller one for our upstairs window. The downstairs window was short and wide and fit our ac before installation after installation we did have to squeeze it through the outside in the get it to fit back into the same window.
Still haven’t fixed my windows
I have not enjoyed anything about this process. The sales felt pressured and now the windows are more noise than the ones I had prior to my purchase which I will not call an upgrade at this point.
I have tried to get ahold of your company but a recording says there is no one to help me. I left a message on July 3rd but no on has contacted me as of today. I left a message today again I can not speak to anyone. I had to leave a message 7
The trim on the door install was not very well done. The trim on one of the windows was removed. We were told it would be installed later and still have not heard on timing.
So many issues.
I purchased all new complete tear out windows and frames and a new sliding door when they were installed the intallers didn't even work or was trained by universal windows according to them so the quality of work was not good .l ended up having several visits from service techs and after about a year the sliding door instalation was incorrect that it actually rotted out my sub floor .I wish I could share the pictures.
After having these windows units for some time now, I've went through a winter with these unit proving to drafting and cold radiating through.
Frequently asked questions about Universal Windows Direct of Columbus
How is Universal Windows Direct of Columbus rated?
Universal Windows Direct of Columbus has a 4 star rating with 2,743 reviews.
When is Universal Windows Direct of Columbus open?
Universal Windows Direct of Columbus is open now. It will close at 8:00 p.m.