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Universal Windows Direct of Columbus
- Windows Installation
- Columbus, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
3563 Interchange Rd, Columbus, OH, 43204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Many issues, had multiple measuring tech visits and still got the wrong windows the first time, (inserts vs full pull). The windows are ok, the doors suck. The installation was not as clean and professional as I would have expected.
While their warranty is lifetime, after one year, we are charged $149.99 for a service call. This was not in affect when we purchased the window & I do not feel we should have to pay that now! Going forward, I will not purchase any more windows from them because of this new fee. I hope that $149.99 fee is worth the loss of the remaining 30 windows we need replaced!
Install went good installers worked all day and cleaned up leftover materials. However the windows are not clean they have streaks on all of them and one window in our dining ares about 12 feet off the floor still has manufacturers stickers left on inside window frame not happy I half to clean my new windows already and pill off stickers . Just seems for the money spent on the windows they would be clean and streakless . I also thought we get a phone call a day after Install to see how it went but whatever.
Our door was not correct and has to be reordered. I will wait to see much longer the process takes.
For the amount I paid the quality of window and installation did not meet my expectations. I would never recommend Universal Window Direct ever
Canceled delivery once then canceled delivery one hour before scheduled appointment then rescheduled again.. multiple day's waiting on delivery had to reschedule other appointments.
Frequently asked questions about Universal Windows Direct of Columbus
How is Universal Windows Direct of Columbus rated?
Universal Windows Direct of Columbus has a 4 star rating with 2,744 reviews.
When is Universal Windows Direct of Columbus open?
Universal Windows Direct of Columbus is closed now. It will open at 8:00 a.m.