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Universal Windows Direct of Columbus

4.5

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

3563 Interchange Rd, Columbus, OH, 43204, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.51,392 reviews
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Jeff N.'s profile image
3 years ago

I thought the way the project was priced was a little shady. I was told $1500 which was way too high for a storm door install. Then the salesman asked what I would feel suitable paying. Then he made a call to his boss and said I got lucky since it was the end of the month. That was very used car sales esque. I considered canceling altogether but I know the products manufactured and installed are top notch. 

Business response:

Hi, Mike. Your feedback is highly appreciated. Thank you for the review! - MS 

Mike H.'s profile image
3 years ago
Customer in Canal Winchester, OH's profile image
Customer in Canal Winchester, OH 
3 years ago
James D.'s profile image
3 years ago
Vicki L.'s profile image
3 years ago

I love my windows, but they took 6 months. And I tried 3 months just to get hold of someone, they need to answer the phone 

Business response:

Hi, Vicki. We are pleased to hear that you are happy with your new windows. We apologize for the delays and lack of communication you experienced. If you need anything, please don't hesitate to reach out! Thank you for trusting us with your home improvement project. - MS 

Michael R.'s profile image
Michael R. 
3 years ago

The installation crew was exceptional. They said they would be there at 8:00 in the morning and they showed up at 8:00 in the morning. The work they did on the inside and outside went above my expectations. I am very happy with my choice for new windows. 

Meagen R.'s profile image
3 years ago
Benita J.'s profile image
3 years ago
Customer in Dublin, OH's profile image
Customer in Dublin, OH 
3 years ago

Frequently asked questions about Universal Windows Direct of Columbus

How is Universal Windows Direct of Columbus rated?

Universal Windows Direct of Columbus has a 4.5 star rating with 1,392 reviews. 

When is Universal Windows Direct of Columbus open?

Universal Windows Direct of Columbus is closed now. It will open at 11:00 a.m.