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Universal Windows Direct of Milwaukee

4.6

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

N93W14655 Whittaker Way, Menomonee Falls, WI, 53051, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.6554 reviews
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Customer in Milwaukee, WI's profile image
Customer in Milwaukee, WI 
2 years ago

Yes I would recommend Universal Windows Direct of Milwaukee to a friend who wanted new windows. I am satisfied with their work, would use them again. 

Business response:

Hi, Customer. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^JD 

Brian W.'s profile image
2 years ago

Business response:

Hello, Brian. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^JD 

Mike A.'s profile image
2 years ago

Business response:

Hello, Mike. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^JD 

Dan P.'s profile image
2 years ago

Business response:

Hi, Dan. Thank you so much for leaving us a stellar review!^JD 

Berlinda M.'s profile image
Berlinda M. 
2 years ago

yes we already recommended these windows to our next door neighbors', their appointment has already be set 

Business response:

Hello, Berlinda. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! ^JD 

Edward J.'s profile image
2 years ago

Business response:

Hello, Edward. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^JD 

Theresa C.'s profile image
Theresa C. 
2 years ago

I really liked my salesman. When my windows came in, the window that was ordered for the dining room was the wrong one. I ordered a 1/4, 1/2, 1/4. When I contacted customer service she told me that if I wanted a different window, I would have to pay additional for that window. What? She told me that when the guy came out and measured for the window, when I signed a form that he said just said that he was out here, was binding saying that what he put down and they ordered was the window 1/3,1/3,1/3. I was not happy. I contact... read more

Business response:

Hi, Theresa. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help as we can. Please send an email to customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD 

GERALD S.'s profile image
2 years ago

Empathic to our problems. 

Business response:

Hi, Gerald. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^JD 

Rosemary M.'s profile image
Rosemary M. 
2 years ago

The windows themselves are great. On install had some issues with no show for installers and customer service disorganization with that. Eventually all installed and very happy with the windows and quality of work done. 

Business response:

Hello, Rosemary. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! ^JD 

Frequently asked questions about Universal Windows Direct of Milwaukee

How is Universal Windows Direct of Milwaukee rated?

Universal Windows Direct of Milwaukee has a 4.6 star rating with 554 reviews. 

When is Universal Windows Direct of Milwaukee open?

Universal Windows Direct of Milwaukee is open now. It will close at 8:00 p.m.