Universal Windows Direct of Northern Chicago's cover image
Claimed

This profile has been claimed by the business owner or representative.

Universal Windows Direct of Northern Chicago

4.7

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

1007 Commerce Court, Buffalo Grove, IL, 60089, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.7354 reviews
Select a rating
Lakeisha D.'s profile image
Lakeisha D. 
a year ago

Business response:

Hi, Lakeisha. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more about this experience and resolve any concerns. Please email us at customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. 

Tony B.'s profile image
a year ago

The quality of service was more than I expected .I am very much appreciated, about how everything turned out .I will very highly recommend your service to others.Thanks again☺️ 

Business response:

Hi, Tony. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^JD 

Becky T.'s profile image
a year ago

Business response:

Hello, Becky. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^JD 

Elizabeth S.'s profile image
Elizabeth S. 
a year ago

I've already decided to recommend UWD to friends if/when in need of windows due to the positive experience I had with my window installation. 

Business response:

Hi, Elizabeth. Thanks for taking the time to share your positive experience. We truly appreciate it! Please don't hesitate to reach out if you need anything!^JD 

Joe K.'s profile image
a year ago

Business response:

Hi, Joe. Thank you so much for leaving us a stellar review! 

Nona J.'s profile image
a year ago

Business response:

Hi, Nona. Thank you so much for leaving us a stellar review! 

Miguel P.'s profile image
a year ago

Business response:

Hello, Miguel. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^JD 

Micheal M.'s profile image
Micheal M. 
a year ago

The initial consult was great, with detailed explanations of what we were purchasing. Scheduling was seamless. Installation was quick, but was incomplete. The right hand should know what the left hand is doing. 

Business response:

Hi, Micheal. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help as we can. Please send an email to customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. 

Lisa H.'s profile image
a year ago

Business response:

Hello, Lisa. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^JD 

Frequently asked questions about Universal Windows Direct of Northern Chicago

How is Universal Windows Direct of Northern Chicago rated?

Universal Windows Direct of Northern Chicago has a 4.7 star rating with 354 reviews. 

When is Universal Windows Direct of Northern Chicago open?

Universal Windows Direct of Northern Chicago is closed now. It will open tomorrow at 11:00 a.m.