This profile has been claimed by the business owner or representative.
Universal Windows Direct of St Louis
- Windows Installation
- St. Louis, MO
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Universal Windows Direct of St. Louis opened in 2017. Our employees strive to be the best at what th... read more
Location details
11993 Borman Dr, St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
It seemed that the regional manager was super interested and talkative when he wanted to give me a deal so good I couldn’t refuse. As soon as I signed the contracts i felt totally ghosted.
I reported issues with my tile grout around the one window and no one has contacted me to discuss. Disappointed.
The phone people. Where horrible They did not listen to my concerns and took me as a foolish person. It didn't know what I was talking about is if I don't know what's going on in my own house. I told them I need Replaced for the rotten wood. A treated me as if I didn't know what hour was talking about
The crew tried to leave without making sure that the job was done perfectly. Mrs Craig found several discrepancies in the work done. There was a gap in the top of the door that allowed sun to shine through, which meant that rain could've come through as well. There was a sharp piece of metal outside of the door that I could've cut my foot on. There was a messt texture to the trimming on my back door. There was plaster dust left all over my stove top and on the floor of my pantry, that I had to clean up myself. For the amount... read more
Price is very expensive.
Windows were cold opur first cold night
Terrible communication, I can't get ahold of anyone since the sale. Windows seem fine but what good is a warranty when no one will call you back?
I reached out after our install and have heard nothing from anyone on my concerns.
Universal Windows Direct does not honor its agreements. We were informed that we would have a lifetime warranty with no fees. However I was informed a few days ago that we would be charged $149 for each visit.
Frequently asked questions about Universal Windows Direct of St Louis
How is Universal Windows Direct of St Louis rated?
Universal Windows Direct of St Louis has a 4.3 star rating with 2,960 reviews.
When is Universal Windows Direct of St Louis open?
Universal Windows Direct of St Louis is open now. It will close at 8:00 p.m.