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Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Universal Windows Direct of St. Louis opened in 2017. Our employees strive to be the best at what th... read more
11993 Borman Dr, St. Louis, MO, 63146, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
Not
The installers were nice but only one spoke English, they also left caulking rub marks on the windows which were on the 2nd floor height , I had to climb a ladder to clean my windows myself with goo gone and glass cleaner , they asked for my final payof $950 before they left , I was very uncomfortable giving foreigners my credit card information or a check with all the theft stories you see on the news , called the phone number and no one answered to make sure they were not scamming me , luckily I got ahold of the salesman w... read more
I have tried for a week to get a copy of my contract and Universal's insurance info. I was told that the sales rep would get the approval from the HOA CONDO. He did not. The HOA president came to my door asking me if I got approval. I was very unhappy to find out this was not done. Now I have to get the approval after the fact. I need the contract and evidence I have left messages every no response!!!!! At this point I will not recommend you ever.
Of the 30 windows I purchased, 5 were in need of repair within 1-year of service. Fix on one of the windows was the technician opening the window and using 4 pieces of lath to shore-up the defective window. 5 windows were like this, and I plan on reaching out to have this and other windows replaced.
Universal Windows Direct of St Louis has a 4.3 star rating with 2,960 reviews.
Universal Windows Direct of St Louis is open now. It will close at 8:00 p.m.