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Universal Windows Direct of St Louis
- Windows Installation
- St. Louis, MO
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Universal Windows Direct of St. Louis opened in 2017. Our employees strive to be the best at what th... read more
Location details
11993 Borman Dr, St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Good meeting with sales rep, good experience with installers and customer service. But 2 of my doors were wrong: one was faulty the other was the wrong size. I have called customer service 3-4 times with no call back from the operations manager to give me an update on resolution or timeframe to install my doors.
Initial installers couldn’t communicate, since they spoke very little English. Rushed what was supposed to be a 2-day job into 1. So, another crew came back and fixed some of the issues. Removed and Reinstalled both sliding doors, re-wrapped and re-caulked the exterior of 8 of the windows, cleaned up the excess spray foam from the initial installers and still have to come back to fix the initial issues with the front door since they were sent with the wrong trim and had to order 2 new screen doors for the sliders.
My windows were installed and damaged. Took another day off for them to send someone to go over all the damage, but then sent someone to "fix" what they could and leave the damage they couldn't.
Way too expensive
Frequently asked questions about Universal Windows Direct of St Louis
How is Universal Windows Direct of St Louis rated?
Universal Windows Direct of St Louis has a 4.3 star rating with 2,960 reviews.
When is Universal Windows Direct of St Louis open?
Universal Windows Direct of St Louis is open now. It will close at 8:00 p.m.