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Universal Windows Direct of St Louis

4.7

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Universal Windows Direct of St. Louis opened in 2017. Our employees strive to be the best at what th... read more

Location details

11993 Borman Dr, St. Louis, MO, 63146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.71,569 reviews
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Gerri M.'s profile image
2 years ago

I liked the presentation and professionalism 

Business response:

Hello, Gerri. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD 

Customer in Manchester, MO's profile image
Customer in Manchester, MO 
2 years ago

Business response:

Hi, Customer In Manchester,. Your feedback is highly appreciated. Thank you for the review!^JD 

Manuel J.'s profile image
2 years ago

Business response:

Hi, Manuel. Thank you so much for leaving us a stellar review!^JD 

Angela H.'s profile image
2 years ago

Business response:

Hello, Angela. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD 

Deno M.'s profile image
2 years ago

Great overall experience 

Business response:

Hello, Deno. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD 

Joseph B.'s profile image
2 years ago

Business response:

Hello, Joseph. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^AM 

Deborah C.'s profile image
Deborah C. 
2 years ago

Business response:

Hello, Deborah. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^AM 

Richard C.'s profile image
Richard C. 
2 years ago

Business response:

Hello, Richard. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD 

Lauren E.'s profile image
2 years ago

I loved the initial consultation and experience with the information and presentation of product. However the scheduling of installation process was awful — took off work to be home, only be to rescheduled at the last minute and then there was a no show at that rescheduled date. Luckily after an email and corporate phone call complaint, we ended up finally getting our windows installed but you would have thought it was OUR fault because of the attitude of the local manager. Also, most communication was by text which was a bi... read more

Business response:

Hi Lauren, I apologize that we didn't deliver you a 5-star experience. I sent your feedback to management so they can address it internally. If there is anything else we can do to improve this experience, please reach out to us directly at customerservice@universalwindowsdirect.com. ^AM 

Frequently asked questions about Universal Windows Direct of St Louis

How is Universal Windows Direct of St Louis rated?

Universal Windows Direct of St Louis has a 4.7 star rating with 1,569 reviews. 

When is Universal Windows Direct of St Louis open?

Universal Windows Direct of St Louis is closed now. It will open tomorrow at 11:00 a.m.