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Universal Windows Direct of St Louis

4.3

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Location details

11993 Borman Dr, St. Louis, MO, 63146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.33,081 reviews
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Bill C.'s profile image
Bill C. 
2 years ago

Fast and efficient! I LOVE Universal Windows. All my windows help keep the outside from the inside! 

Business response:

Hi, Bill. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J 

Joann T.'s profile image
Joann T. 
2 years ago

They addressed the problem with window& 2 of my screens readily. 

Business response:

Hi Joann, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! 

Weston H.'s profile image
Weston H. 
2 years ago
Gary R.'s profile image
Gary R. 
2 years ago

Business response:

Hello, Gary. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! 

Elliott B.'s profile image
Elliott B. 
2 years ago
Tracy S.'s profile image
Tracy S. 
2 years ago
Michael E.'s profile image
Michael E. 
2 years ago
Michael L.'s profile image
Michael L. 
2 years ago
Joelyn C.'s profile image
Joelyn C. 
2 years ago

The crew arrived in a timely manner to install one of the doors we had ordered and the replacement windows. Before the crew arrived, I received a call from Universal saying that for some reason, the bigger of the 2 doors was not received and so would not be installed. That was two weeks ago. I have heard nothing from the company about the status of the second door. I would have expected that I would have received a phone call with an update as to where the door was and when I might expect it to be installed. This door was a ... read more

Business response:

Thank you for providing your feedback and making us aware of this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please contact us at customerservice@universalwindowsdirect.com with your account information so we can assist you in making things right! 

Frequently asked questions about Universal Windows Direct of St Louis

How is Universal Windows Direct of St Louis rated?

Universal Windows Direct of St Louis has a 4.3 star rating with 3,081 reviews. 

When is Universal Windows Direct of St Louis open?

Universal Windows Direct of St Louis is closed now. It will open at 10:00 a.m.