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Universal Windows Direct of St Louis
- Windows Installation
- St. Louis, MO
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Universal Windows Direct of St. Louis opened in 2017. Our employees strive to be the best at what th... read more
Location details
11993 Borman Dr, St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Business response:
Hi, Pam. We are sorry to hear that we didn't meet your expectations. We have very high expectations at Universal Windows Direct and would love the opportunity to improve. Please get in touch with us at customerservice@universalwindowsdirect.com!^JD
Very proud to recommend this company...
Business response:
Hi, Danny. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!^JD
Very happy with sales rep, installation crew, and the windows; disappointed by installation delay and minor damage to walls, ceiling, trim
Business response:
Hi Customer in Saint Louis! Thank you for this feedback. We will use this information internally to improve our customer experience! If you have any additional feedback to share on your experience or how we can improve please don't hesitate to contact us at customerservice@universalwindowsdirect.com.^JD
Good product installed by good people
Business response:
Hello, David. We really appreciate you taking the time out to share your experience with us and thank you for trusting us with your home improvement project!^JD
Very pleased with the windows and the installation. Very displeased with the clean up. There were many glass shards in the master bath and kitchen that did not get picked up when the vacuumed.
Business response:
Hi Gregg! Thank you for this feedback. We are thrilled to hear that you had a pleasant installation experience with us. We do truly apologize for the lack of clean up following the installation. We will use this information to improve our experience going forward. If there's anything you need, please don't hesitate to reach out.^JD
This was my first time purchasing windows and guys made it so smooth! The installers were great. I’m definitely you Universal Windows Direct for our next project when we replace our doors!
Business response:
Hello, Kenny. We really appreciate you taking the time out to share your experience with us and thank you for trusting us with your home improvement project!^JD
Business response:
Hi, Customer In Cuba,. Thank you so much for leaving us a stellar review!^JD
My experience was wonderful and everyone was nice and polite.
Business response:
Thank you so much for your kind words, Ladonna. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to reach out if you need anything!^JD
Business response:
Hello, Jill. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD
Frequently asked questions about Universal Windows Direct of St Louis
How is Universal Windows Direct of St Louis rated?
Universal Windows Direct of St Louis has a 4.7 star rating with 1,755 reviews.
When is Universal Windows Direct of St Louis open?
Universal Windows Direct of St Louis is closed now. It will open tomorrow at 8:00 a.m.