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Universal Windows Direct of St Louis

4.7

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Universal Windows Direct of St. Louis opened in 2017. Our employees strive to be the best at what th... read more

Location details

11993 Borman Dr, St. Louis, MO, 63146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.71,755 reviews
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Walter P.'s profile image
3 years ago

Business response:

Hi, Walter. Thank you so much for leaving us a stellar review!^JD 

Austin E.'s profile image
3 years ago

Business response:

Hello, Austin. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD 

Monte S.'s profile image
3 years ago

Business response:

Hi, Monte. Thank you so much for leaving us a stellar review!^JD 

Debbie W.'s profile image
3 years ago

I felt a little pressured by the salesman (Joe?). I think I paid too much. I wasn't pleased to have to wait 12-13 week, but even less pleased to have to wait almost twice as long. There was no contact to update me that it was going to take longer or why. When I called to inquire, was simply told they aren't ready. Chris, the installation guy was fantastic. 

Business response:

Hi, Debbie. Your feedback is highly appreciated. If there's anyway we can improve, please let us know directly at customerservice@universalwindowsdirect.com. Thank you for the review!^JD 

Tanette T.'s profile image
Tanette T. 
3 years ago

The only thing that prompted me to give a 4 was the professionalism and knowledge of the installation crew. The rest of the experience was frustrating and no one ever called me with updates....I had to call you 

Business response:

Hi Tanette! We appreciate your feedback and we're thrilled to hear about the quality experience you received during installation. Here at Universal Windows Direct, we are always looking to improve the experience of our customers. If there's any suggestions on how we can improve, please let us know at customerservice@universalwindowsdirect.com.^JD 

Julie D.'s profile image
3 years ago

Very reliable, clean, friendly 

Business response:

Thank you so much for your kind words, Julie. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to reach out if you need anything!^JD 

Customer in O Fallon, MO's profile image
Customer in O Fallon, MO 
3 years ago

Windows seem to be good quality so far as long as they live up to their guarantee 

Business response:

Hi, Customer In O Fallon,. Thanks for taking the time to share your positive experience. We truly appreciate it! Please don't hesitate to reach out if you need anything!^JD 

Customer in Hillsboro, IL's profile image
Customer in Hillsboro, IL 
3 years ago

Business response:

Hello, Customer In Hillsboro,. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD 

Tom H.'s profile image
3 years ago

Business response:

Hi, Tom. Your feedback is highly appreciated. Thank you for the review!^JD 

Frequently asked questions about Universal Windows Direct of St Louis

How is Universal Windows Direct of St Louis rated?

Universal Windows Direct of St Louis has a 4.7 star rating with 1,755 reviews. 

When is Universal Windows Direct of St Louis open?

Universal Windows Direct of St Louis is closed now. It will open at 8:00 a.m.