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Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Universal Windows Direct of St. Louis opened in 2017. Our employees strive to be the best at what th... read more
11993 Borman Dr, St. Louis, MO, 63146, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
Business response:
Hi, Walter. Thank you so much for leaving us a stellar review!^JD
Business response:
Hello, Austin. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD
Business response:
Hi, Monte. Thank you so much for leaving us a stellar review!^JD
I felt a little pressured by the salesman (Joe?). I think I paid too much. I wasn't pleased to have to wait 12-13 week, but even less pleased to have to wait almost twice as long. There was no contact to update me that it was going to take longer or why. When I called to inquire, was simply told they aren't ready. Chris, the installation guy was fantastic.
Business response:
Hi, Debbie. Your feedback is highly appreciated. If there's anyway we can improve, please let us know directly at customerservice@universalwindowsdirect.com. Thank you for the review!^JD
The only thing that prompted me to give a 4 was the professionalism and knowledge of the installation crew. The rest of the experience was frustrating and no one ever called me with updates....I had to call you
Business response:
Hi Tanette! We appreciate your feedback and we're thrilled to hear about the quality experience you received during installation. Here at Universal Windows Direct, we are always looking to improve the experience of our customers. If there's any suggestions on how we can improve, please let us know at customerservice@universalwindowsdirect.com.^JD
Very reliable, clean, friendly
Business response:
Thank you so much for your kind words, Julie. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to reach out if you need anything!^JD
Windows seem to be good quality so far as long as they live up to their guarantee
Business response:
Hi, Customer In O Fallon,. Thanks for taking the time to share your positive experience. We truly appreciate it! Please don't hesitate to reach out if you need anything!^JD
Business response:
Hello, Customer In Hillsboro,. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD
Business response:
Hi, Tom. Your feedback is highly appreciated. Thank you for the review!^JD
Universal Windows Direct of St Louis has a 4.7 star rating with 1,755 reviews.
Universal Windows Direct of St Louis is closed now. It will open at 8:00 a.m.