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University Hospitals Urgent Care

4.7
  • Urgent Care
  • Amherst, OH

About this business

HealthcareUrgent Care

Location details

254 Cleveland Ave, Amherst, OH, 44001, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.71,369 reviews
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Renee S.'s profile image
Renee S. 
5 months ago

I was so surprised how convenient and easy this was especially when your not feeling well. The practioner I spoke with was so kind and went through every concern. Will definitely use this again. Thank you so very much! 

Business response:

We truly appreciate this feedback. Hearing positive comments like yours motivates our team to keep improving. 

Edena D.'s profile image
Edena D. 
6 months ago

The PA that spoke with me was very pleasant and informative. Very professional and thorough. 

Business response:

We appreciate your positive feedback. It’s wonderful to know our efforts are making a difference. 

Sharon S.'s profile image
Sharon S. 
6 months ago

E Persians was very good. She listened to my symptoms and history and proceeded with a medication plan 

Business response:

Your feedback made our day. We’re grateful you took the time to share your thoughts. 

Todd F.'s profile image
Todd F. 
6 months ago

The PA was very open, friendly, and has a great bedside manner. Her communication was easy to follow and reassuring. Shirley represent the UH patient care standards very well 

Business response:

We appreciate your thoughtful message. Thank you for taking the time to share it with us. 

William B B.'s profile image
William B B. 
6 months ago

Dr was very through and responsive with my needs. 

Business response:

Thank you for the kind words. We appreciate hearing that our efforts are making a difference. 

Cheryl R.'s profile image
Cheryl R. 
6 months ago

Was an easy process. Medical professional was nice and very helpful. 

Business response:

Your feedback brightened our day. Thank you for taking the time to share your thoughts and support. 

Alena V.'s profile image
Alena V. 
6 months ago

The lady was kind and listened to my problems Took care of things quickly 

Business response:

Thank you for your thoughtful message. We’re glad to know your feedback reflects the welcoming environment we strive to create. 

Samantha F.'s profile image
Samantha F. 
6 months ago

Everything was great except the initial response time. I scheduled my appointment for 8:20am, the earliest appointment possible, because I was in a lot of pain. No one joined the call until 8:35am. Then there were some technical difficulties and we had to re-start the appointment. Once the call was stable, everything went very well. It would not have been a big deal except for the fact that I was in excruciating pain. 

Business response:

Thank you for sharing this feedback. We understand how important timeliness is and are actively reviewing our processes. 

Jean H.'s profile image
Jean H. 
6 months ago

I wish I did not have to download my ID and insurance cards when all that info is already in my chart. Also, as I tried to connect it kept sending me new codes before I had a chance to put the current one in. Outside of that it was very easy, efficient and the NP Laura Ridgely was professional and thorough. 

Business response:

Thank you for your feedback! We value your support and remain committed to maintaining high standards in all that we do. 

Frequently asked questions about University Hospitals Urgent Care

How is University Hospitals Urgent Care rated?

University Hospitals Urgent Care has a 4.7 star rating with 1,369 reviews. 

When is University Hospitals Urgent Care open?

University Hospitals Urgent Care is open now. It will close at 8:00 p.m.