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University Hospitals Urgent Care

4.7
  • Urgent Care
  • Amherst, OH

About this business

HealthcareUrgent Care

Location details

254 Cleveland Ave, Amherst, OH, 44001, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.71,338 reviews
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Sharon S.'s profile image
Sharon S. 
4 months ago

E Persians was very good. She listened to my symptoms and history and proceeded with a medication plan 

Business response:

Your feedback made our day. We’re grateful you took the time to share your thoughts. 

Todd F.'s profile image
Todd F. 
4 months ago

The PA was very open, friendly, and has a great bedside manner. Her communication was easy to follow and reassuring. Shirley represent the UH patient care standards very well 

Business response:

We appreciate your thoughtful message. Thank you for taking the time to share it with us. 

William B B.'s profile image
William B B. 
4 months ago

Dr was very through and responsive with my needs. 

Business response:

Thank you for the kind words. We appreciate hearing that our efforts are making a difference. 

Cheryl R.'s profile image
Cheryl R. 
4 months ago

Was an easy process. Medical professional was nice and very helpful. 

Business response:

Your feedback brightened our day. Thank you for taking the time to share your thoughts and support. 

Alena V.'s profile image
Alena V. 
4 months ago

The lady was kind and listened to my problems Took care of things quickly 

Business response:

Thank you for your thoughtful message. We’re glad to know your feedback reflects the welcoming environment we strive to create. 

Samantha F.'s profile image
Samantha F. 
4 months ago

Everything was great except the initial response time. I scheduled my appointment for 8:20am, the earliest appointment possible, because I was in a lot of pain. No one joined the call until 8:35am. Then there were some technical difficulties and we had to re-start the appointment. Once the call was stable, everything went very well. It would not have been a big deal except for the fact that I was in excruciating pain. 

Business response:

Thank you for sharing this feedback. We understand how important timeliness is and are actively reviewing our processes. 

Jean H.'s profile image
Jean H. 
4 months ago

I wish I did not have to download my ID and insurance cards when all that info is already in my chart. Also, as I tried to connect it kept sending me new codes before I had a chance to put the current one in. Outside of that it was very easy, efficient and the NP Laura Ridgely was professional and thorough. 

Business response:

Thank you for your feedback! We value your support and remain committed to maintaining high standards in all that we do. 

Drue M.'s profile image
Drue M. 
4 months ago

Very thorough and helpful. Easy communication and encouraging. 

Business response:

Thank you for your kind words! We appreciate you taking the time to share positive feedback. 

Cherie B.'s profile image
Cherie B. 
4 months ago

Doctor was kind, helpful and efficient. Thank you 

Business response:

Thank you for sharing this positive feedback. It means a great deal to our team. 

Frequently asked questions about University Hospitals Urgent Care

How is University Hospitals Urgent Care rated?

University Hospitals Urgent Care has a 4.7 star rating with 1,338 reviews. 

When is University Hospitals Urgent Care open?

University Hospitals Urgent Care is open now. It will close at 8:00 p.m.