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University Hospitals Urgent Care
- Urgent Care
- Amherst, OH
About this business
Location details
254 Cleveland Ave, Amherst, OH, 44001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
After waiting online for an hour past the scheduled start time, the virtual visit finally started. The PA involved with my virtual visit was professional and succinct. Diagnosis of my symptoms only took a few minutes. Medications were prescribed and sent to my pharmacy instantly. Other than the untimely start, a very good experience.
Business response:
Your input means a lot — thank you for taking the time to share your thoughts. We appreciate the feedback and the opportunity to grow.
Easy to book and very quick response. Unfortunately misdiagnosed and felt there was no talking this person out of the diagnosis even though I knew it was not that. It was not a rash but very painful nerve pain that lasted days after being misdiagnosed
Business response:
We’re sorry to see we didn’t meet expectations. Your feedback matters and helps us improve. Please contact us at https://www.uhurgentcare.org/about/contact.
Listebed to me. Explained everything very well. Very nice!
Business response:
Thank you for the kind words. We appreciate hearing that our efforts are making a difference.
I felt very comfortable with the Provider. She listened to my symptoms, diagnosed me and asked what meds work best for me & sent the Rx to my Pharmacy. It was quick & easy!! The only thing that was a hassle was how many times you have to "verify your identity" by them sending codes to your phone / email. I will definitely use them again & recommend them to others!
Business response:
Your feedback brightened our day. Thank you for taking the time to share your thoughts and support.
Online registration was pretty easy. While doing this, the registration Clark called me and told me I did not need to photograph my insurance card as it was already on file and check my payment over the phone. Only a short wait for the MEDICAL provider. I thought she listened to me asked me appropriate questions and gave me a prescription to be filled. I began taking this right away and I’m feeling much better. Thank you for offering the virtual urgent care services.
Business response:
Thank you for your thoughtful message. We’re glad to know your feedback reflects the welcoming environment we strive to create.
The PA was amazing! She listened to my concerns, gave great advice and helped me out greatly. I hope to be able to have her be my PA again sometime.
Business response:
Thank you for your kind words! We appreciate you taking the time to share positive feedback.
Quick, easy and efficient virtual appointment!
Business response:
Thank you for sharing this positive feedback. It means a great deal to our team.
I am very pleased with how this works, and the practitioner was very helpful and nice. Thankful for the ease of a virtual visit, once we figured it out. Great job!
Business response:
We’re grateful you left such encouraging feedback. Creating a welcoming environment is always our goal.
Nurse practitioner was was very nice and helped me get the medication that I needed without going into the urgent care.
Business response:
We truly appreciate this feedback. Hearing positive comments like yours motivates our team to keep improving.
Frequently asked questions about University Hospitals Urgent Care
How is University Hospitals Urgent Care rated?
University Hospitals Urgent Care has a 4.7 star rating with 1,369 reviews.
When is University Hospitals Urgent Care open?
University Hospitals Urgent Care is open now. It will close at 8:00 p.m.