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University Hospitals Urgent Care
- Urgent Care
- Amherst, OH
About this business
Location details
254 Cleveland Ave, Amherst, OH, 44001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Was an easy process. Medical professional was nice and very helpful.
Business response:
Your feedback brightened our day. Thank you for taking the time to share your thoughts and support.
The lady was kind and listened to my problems Took care of things quickly
Business response:
Thank you for your thoughtful message. We’re glad to know your feedback reflects the welcoming environment we strive to create.
Everything was great except the initial response time. I scheduled my appointment for 8:20am, the earliest appointment possible, because I was in a lot of pain. No one joined the call until 8:35am. Then there were some technical difficulties and we had to re-start the appointment. Once the call was stable, everything went very well. It would not have been a big deal except for the fact that I was in excruciating pain.
Business response:
Thank you for sharing this feedback. We understand how important timeliness is and are actively reviewing our processes.
I wish I did not have to download my ID and insurance cards when all that info is already in my chart. Also, as I tried to connect it kept sending me new codes before I had a chance to put the current one in. Outside of that it was very easy, efficient and the NP Laura Ridgely was professional and thorough.
Business response:
Thank you for your feedback! We value your support and remain committed to maintaining high standards in all that we do.
Very thorough and helpful. Easy communication and encouraging.
Business response:
Thank you for your kind words! We appreciate you taking the time to share positive feedback.
Doctor was kind, helpful and efficient. Thank you
Business response:
Thank you for sharing this positive feedback. It means a great deal to our team.
The provider was very kind and helpful. The staff that called for payment was also respectful and friendly. This service is very helpful and appreciated. I don’t want to sit in a waiting room and catch more germs than I already have. Thank you!
Business response:
We’re grateful you left such encouraging feedback. Creating a welcoming environment is always our goal.
Doctor was extremely pleasant.
Business response:
We truly appreciate this feedback. Hearing positive comments like yours motivates our team to keep improving.
NP RJ was very friendly and kind during visit. Gave me answers in a timely manner and was very professional.
Business response:
We appreciate your positive feedback. It’s wonderful to know our efforts are making a difference.
Frequently asked questions about University Hospitals Urgent Care
How is University Hospitals Urgent Care rated?
University Hospitals Urgent Care has a 4.7 star rating with 1,172 reviews.
When is University Hospitals Urgent Care open?
University Hospitals Urgent Care is closed now. It will open at 8:00 a.m.