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University Hospitals Urgent Care Kent

4.7
  • Urgent Care
  • Kent, OH

About this business

HealthcareUrgent Care

Location details

1005 E Main St Suite 3, Kent, OH, 44240, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.71,931 reviews
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Kimberly F.'s profile image
Kimberly F. 
3 weeks ago

Everything was excellent except your facility needs an ultrasound to provide more information on patient issues. 

Business response:

We’re grateful you left such encouraging feedback. Creating a welcoming environment is always our goal. 

Rosalee D.'s profile image
Rosalee D. 
a month ago

Top notch! Every employee that I came in contact with at the Kent Urgent Care was so compassionate, excellent communication. The lovely registration employee was so nice to my daughter and made her feel so comfortable. Arlene Johnson Is the BEST! She is so compassionate and excellent with children! 

Business response:

We truly appreciate this feedback. Hearing positive comments like yours motivates our team to keep improving. 

David Z.'s profile image
David Z. 
a month ago

Prompt attention. Respectful and attentive staff. Good listeners. Knowledgeable. 

Business response:

We appreciate your positive feedback. It’s wonderful to know our efforts are making a difference. 

Jerry J.'s profile image
Jerry J. 
a month ago

I’m just saying this group of doctors are wonderful and my personal needs were met quickly and efficiently. 

Business response:

Your feedback made our day. We’re grateful you took the time to share your thoughts. 

Lori M.'s profile image
Lori M. 
a month ago

I was checked in within 5 minutes. I was called back by Patrick within 5-7 minutes. He was very personable and explained everything I needed to know without my needing to ask a thing. I was seen by Sirilak Ham again within 5 minutes in a room. She explained my issue and what she wanted to do. She asked if I had questions. She sent a script to my pharmacy, which was ready when I drove there immediately upon release from the Urgent Care. Very satisfactory day - well except for my issue. 

Business response:

We appreciate your thoughtful message. Thank you for taking the time to share it with us. 

Ryleigh J.'s profile image
Ryleigh J. 
a month ago

All of the individuals who checked me in and treated me were stellar. I am exceptionally grateful for their dedication and kindness. 

Business response:

Thank you for the kind words. We appreciate hearing that our efforts are making a difference. 

Robert W.'s profile image
Robert W. 
a month ago

Very polite with great customer service 

Business response:

Your feedback brightened our day. Thank you for taking the time to share your thoughts and support. 

Allen B.'s profile image
Allen B. 
a month ago

Got there when they just opened. Fast in and out with good treatment and friendly staff. I got a diagnosis and prescription was called in. Thank you 

Business response:

Thank you for your thoughtful message. We’re glad to know your feedback reflects the welcoming environment we strive to create. 

Rebecca M.'s profile image
Rebecca M. 
2 months ago

We were seen promptly. Didn’t sit for long before we seen by a doctor. They already had my diagnosis and we walked out understanding everything. 

Business response:

Thank you for your kind words! We appreciate you taking the time to share positive feedback. 

Frequently asked questions about University Hospitals Urgent Care Kent

How is University Hospitals Urgent Care Kent rated?

University Hospitals Urgent Care Kent has a 4.7 star rating with 1,931 reviews. 

When is University Hospitals Urgent Care Kent open?

University Hospitals Urgent Care Kent is open now. It will close at 8:00 p.m.