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University Hospitals Urgent Care Westlake
- Urgent Care
- Westlake, OH
About this business
Location details
2209 Crocker Rd, Ste. D, Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
The facility is close to home. It was great that it was open on Saturday, & accessible for immediate care. The wait time was reasonable. The staff were friendly and caring. The doctor was knowledgeable in diagnosing and treating the ailment. I would definitely recommend this facility.
Business response:
We are thrilled to learn that you had a positive experience with us!
Very clean. Friendly staff. No wait time at 3:00 pm.
Business response:
Thank you so much for leaving us a stellar review!
Prompt attention to my problem. Staff was efficient and pleasant.
Business response:
Your feedback is highly appreciated. Thank you for the review!
Quick and knowledgeable!
Business response:
We appreciate the kind words and are glad we could provide you with a positive experience!
Excellent care and a short wait
Business response:
Thanks for taking the time to share your positive experience. We truly appreciate it!
the triage nurse ANNA was kind thorough knowledgeable and would be a reason for me to return if i ever needed to the second reason was the doctor Jennifer shockley was AWESOME smart kind offered great advice and helped me very much!! I will come back for her also!! now for GiGi.. she was RUDE AGGRESSIVE RAISED HER VOICE AT ME WAS AMBIQUOUS WITH EXPLAINING WHY I NEEDED TO GIVE A CREDIT CARD OR HSA CARD WHEN I REACHED MY DEDUCTIBE IN FEBRUARY AND HAVE NO COPAY!!! EVEN WITH HER BRAINLESS EGO ATTEMPTING A EXPLAINATION SHE WA... read more
The staff was super efficient! The doctor listened.
Business response:
We are thrilled to learn that you had a positive experience with us!
The facility seems very understaffed. Staff members warn that there will be a wait. One person doing the triage for me stated that is always busy and it’s Xperia“not sustainable”. I have been to this urgent care center before and it was an excellent experience. I’m not sure I will use this facility again. I did like the convenience of getting meds from the urgent care center.
Waited 2 hours even though I had an appointment. Only 1 dr on duty.
Business response:
Thank you for sharing this feedback. We understand how important timeliness is and are actively reviewing our processes.
Frequently asked questions about University Hospitals Urgent Care Westlake
How is University Hospitals Urgent Care Westlake rated?
University Hospitals Urgent Care Westlake has a 4.7 star rating with 2,206 reviews.
When is University Hospitals Urgent Care Westlake open?
University Hospitals Urgent Care Westlake is open now. It will close at 8:00 p.m.