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UpFix
- Electronics Repair
- Buford, GA
About this business
Location details
4991 B U Bowman Drive, Buford, GA, 30518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The service is very quick and economical. They can repair many common problems and have thorough knowledge about what needs to be corrected. Many mechanics could leverage their breadth and amount of experience.
Upfix did a great job of fixing my treadmill computer board. Communication was great through email and I appreciated the payment not being required until the part was fixed. They fixed and shipped within a few days.
I could not find a replacement *** module for my 2009 **** F150 anywhere and finally discovered Upfix. It was a seamless process, from shipping it to them to getting back. My mechanic installed it and all the trouble codes are gone and the *** system works as it should. Thanks for all your help..!!
Found a customer's abs module was putting out 12v to the front right wheel speed sensor instead of the 5v. Sent the module in for repair, paid for 24hr repair. Took about 2 weeks for the module to return and was installed immediately. Upon hooking up the wiring harness the module immediately began smoking. Called upfix, they ask for the module to be returned for repair. Sent it back, they received it and I was contacted and told it would be repaired in the next 24 hours. After repeated calls they told me there was nothing th... read more
Business response:
Thank you for taking the time to share your concerns. We sincerely apologize for the frustration and inconvenience you experienced with your ABS module repair. We understand how disappointing it must have been to have the module fail immediately upon installation, despite trusting a certified ASE mechanic to handle it.Our technicians thoroughly evaluated the module upon return and determined that the damage sustained burnt and charred components, as well as critical electrical faults rendered it beyond repair. While we made ... read more
******** customer service. Website is misleading. When giving steps on how to send in an ABS Modular in for repair, there was not information on if they could or could not repair the part. After costly shipping on my part, poor communication via text, and poor website information, I am out time and money.
Business response:
We sincerely apologize for the experience youve had with our service. It is deeply concerning to hear that our website and communication did not provide the clarity you needed regarding the *** Modular repair process. We understand that the time and cost involved in shipping the part were significant, and it is unacceptable that our guidance and follow-up fell short. We take full responsibility for these shortcomings and are reviewing our website and communication procedures to ensure customers have clear, accurate informati... read more
I am absolutely furious with the level of service Ive received from UPFIX. Ive been given 4 different completion dates for the repair of my ABS brake module, and every single one of them has come and gone with no explanation, no resolution, and no accountability. This is completely unacceptable.Despite repeatedly asking to speak with a manager, no one has contacted me. Your team keeps promising someone will reach out but thats clearly just lip service, because it never happens. Im sick of hearing empty apologies that mean ab... read more
When sending a control unit, they apparently use Pony Express to ship it back to you. takes 5-7 days. Last $2000 control unit I sent to them came up 'missing'. They blamed it on *** and claimed *** sent them a measly $100 check to make up for it. Claimed they would send me the check. Never received the check either. It has been 2 months and all they keep saying is they will send it.
Business response:
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you experienced regarding the delayed return shipping and the lost control unit. We understand how frustrating this situation has been, especially considering the value of the item.While we entrusted *** to handle the return shipping with care, we regret that your package was lost during transit. As soon as this was brought to our attention, we filed a claim with *** on your behalf. Per our records, *** approved the claim and is... read more
This is a repair service for appliance control boards. They state 100% money back, but if it is not fixed, you will not see any money back, or get a contact/reply from them. They use ****. **** won't back you up either. You are on your own.They will take your money!! False advertising to get you to spend your money.Don't use them! Please be aware!
Business response:
Hi *****,First and foremost, thank you for choosing UPFIX. We sincerely apologize that your part was not successfully repaired, and we completely understand how frustrating it must be to feel unsupported during this process.We understand your concern about the lack of communication. After reviewing your case, we see that our support team has requested additional details through the support ticket to help our technicians assess the best possible solution whether thats completing the repair or issuing a refund.Please know that... read more
This is a repair service for appliance control boards. They state 100% money back, but if it is not fixed, you will not see any money back, or get a contact/reply from them. They use ****. **** won't back you up either. You are on your own.They will take your money!! False advertising to get you to spend your money.Don't use them! Please be aware! Hi *****,First and foremost, thank you for choosing UPFIX. We sincerely apologize that your part was not successfully repaired, and we completely understand how frustrating it must... read more
Frequently asked questions about UpFix
How is UpFix rated?
UpFix has a 4.4 star rating with 1,119 reviews.
When is UpFix open?
UpFix is closed now. It will open on Monday at 9:00 a.m.