UpFix

Spiker L 

on BBB

a year ago

Short version: young unprofessional people answering the phones, they dont call back or they do without leaving a message. ***** in management wouldnt even get on the phone with a customer. The technicians and customer service people talk BS. I had to send my *** module back 2 times to try to solve the errors, the second time ***** lost the 1100$ part and Upfix had it insured for 100$. After the module was rebuilt the first time and I reinstalled it, other DTC codes caused lights on the dash to light. When I talked to them, ... read more

Michael L 

on BBB

a year ago

So the 2012 ***** 3 thru a P0101 code, shipped the *** to UpFix for repair. It returned in worst working condition than before, AT and CK engine codes, but the code scanner found no codes, trans locked up in drive, hard shift in reverse. Called UpFix spoke to tech1 and they issued a return label, *** shipped back to UpFix. The *** was returned a week later with a note stating they found "smaller components were not re flowed by the original tech.Those as well as the one that had been worked on previously were re-flowed. Two ... read more

Jenny P 

on BBB

2 years ago

This company, *********/Upfix.com, is not reputable. The BBB spent 15 yrs telling them to stop using the BBB logo on their site without being a member, it did no good, and now UpFix is a member as of 2022. I cant believe the BBB has given them an "A" rating. I filed a BBB complaint against UpFix with no results, since the don't have to respond. UpFix website is a pretty piece of work. They supposedly rebuild appliance components, like the display on your oven or microwave. They are all assurances until you send them the part... read more