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Utah Broadband is consistently ranked as one of the best internet provider in Utah! We pride ourselves on exceptional local & friendly customer service & technical support. We make it easy to choose a High-Speed Internet Plan that’s just right for you. Click HERE to choose an Internet Plan for your Home or Business and we’ll get you set up with our exceptional service. Or give us a call if you need help figuring out which plan is best for you.
14015 Minuteman Drive, Draper, UT, 84020, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 08:00 a.m. to 10:00 p.m. | |
Tue | 08:00 a.m. to 10:00 p.m. | |
Wed | 08:00 a.m. to 10:00 p.m. | |
Thu | 08:00 a.m. to 10:00 p.m. | |
Fri | 08:00 a.m. to 10:00 p.m. | |
Sat | 09:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Friendly, capable worker!
Knowledgeable staff. Guys were awesome and their attention to detail was apparent. I would highly recommend! They were so fast! Great customer service.
I have their service since yesterday April 21, 2020, so far is good!
Had connectivity issues with Centurylink for 16 years with a max of 40 mbps. With the quarantine going on my kids had to drive to my older son’s office 20 min away just so they could get their homework done with a decent WiFi connection. Had technicians come out twice in the last month and only worked for about 1-2 hours after they both left. Finally I got so fed up that I called Utah Broadband. They came three days later and set up my internet. I bought the Eero mesh WiFi system, hooked it up and we were in business! So ... read more
They were very responsive. I had 4 different people call to make an appointment. I was a personal referral and they really made me feel like a priority. The install was seamless and the crew was really friendly and did a great job! I would highly recommend them from a customer service and installation point of view. I don’t know yet about the quality of the internet, but if it is half as good as the sales process it will be really great!
I am in a building that didn't have traditional options for Internet service. UBB was the most cost effective option available. Given Covid-19, the installer couldn't come inside, but, coached me through the parts inside the house to get things running. He did an initial site survey to be sure he cam equipped. He completed his part in about an hour and half. The EERO router they left me was easy to set up.
I tried to get higher bandwidth (mbps) with the local cable company. They didn't want to serve me. I tried to avoid a 1 year contract with another broadband company, but they only have one transmission tower in the area and couldn't get a good signal. They also made me wait 2 weeks before they could get a tech out here to tell me they couldn't serve me. Utah Broadband got someone out here on their next working day (they don't have technicians working on Friday). This gave me a chance to get my cables connected in the house. ... read more
Business response:
Thank you for the feedback, Jim! We appreciate your business.
The installation was on time and works great. Had a problem using a credit card from a previous address and that was taken care of in just a couple of minutes. Don’t know yet how well video streaming works but that is next.
Business response:
Thank you for your feedback, Dirk!
We love Utah Broadband. It has been wonderful and affordable. We are both working from home and it is going perfectly!
Utah Broadband has a 4.8 star rating with 1,105 reviews.
Utah Broadband is open now. It will close at 10:00 p.m.