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11639 S 700 E, Ste 120, Draper, UT, 84020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
This has been the most frustrating experience I've ever had just trying to make a reservation. After hours and hours of planning with over 30 people being strung along and emails being unanswered and live people never answering the telephone I STILL have yet to give someone my money. I am thinking 20 hotel rooms would be way easier. What a joke.
Forgot my dresses in the closet. Called as soon as I realized when my flight landed. Talked to someone and said no problem, I will talk to housekeeping and call you back. No call back. I call back a few days later, said they would call me back, no call back. Repeat 2 more times, no calls back. Finally email them today, a month later, and they said they don't have any dresses in lost and found (big surprise).
Business response:
Katie we apologize this happened. Our team is very responsive to things like these. Very often when this happens we have the item brought back to the office and we package it and ship it back within days. In this case we must have never seen the item brought from housekeeping to the office, but that doesn't excuse the communication breakdown. We apologize for that. It is very out of character for us. Although we are not held liable for left behind or lost belongings, we certainly do try hard to get them returned when we can.
Utah's Best Vacation Rentals has a 4.6 star rating with 1,454 reviews.
Utah's Best Vacation Rentals is open now. It will close at 6:00 p.m.