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Valley Animal Hospital
- Veterinarians
- Rialto, CA
About this business
Location details
1786 N Riverside Ave, Suite 1, Rialto, CA, 92376, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We had to make the hardest decision yesterday to put our 19-year-old Beagle, Juet, to sleep. I called before going in, and the staff were so kind and compassionate about our situation. They had us come in right away, and both the doctor and staff were wonderful. They gave us all the time we needed to say goodbye to our beautiful Beagle, Juet. We are so grateful for their care and compassion during such a difficult time. Thank you
Business response:
Hello Maria, Thank you so much for your review! It is our absolute pleasure to provide you and your pet with a pleasant experience at our hospital. We are always here if you need us!
I've been going to Valley hospital since they were in Bloomington. I take my 3 dogs there. The doctors are the best! Office staff is great too. I took my 5 year old Boxer with urinary obstruction to Dr. Bowers. She was so thorough with all the exams and she took well care of him. She took her time with him unlike Rialto hospital who wasn't able to treat him because they couldn't handle him. Krista and Brittney were awesome!
Business response:
We are glad to hear about your positive experience with our team! Thank you for trusting us with your three dogs' care. We're pleased that our thorough approach and dedicated staff, including those you mentioned, provided the excellent service your Boxer needed.
Went here two days in a row to get the new family dog checked out and ask a ton of questions. The staff were so helpful and understanding of the situation being that we were new pet owners and were little in over our heads with an infant pup. The knowledge of staff assured us that we had come to the right place and we'll be coming here for all our vet care needs going forward!
Business response:
Thank you for sharing your experience with our team! We're glad we could support you as new pet owners and answer all your questions about your infant pup. It's wonderful to hear our staff's knowledge assured you that you had come to the right place. We look forward to providing care for your growing family!
just when you think this place is amazing .... they get elevated extraordinary. 2 weeks after we put our baby to sleep. i went to pick up her ashes. i was in awe with all the personal touches they did for our baby. the paw print got me cuz i can see her nails puncture ( i was supposed to cut them). then today about a month later i received a sympathy card with her ink nose and paw prints and personal lil mess from the staff. they took time out of their day to sign the card. thank you guys so much.
Cost of meds very competitive, doctor care excellent The problem with Valley Animal Hospital is Scheduling and Checked-in patient management, I've had 2 occasions where we checked-in 10 minutes before our appointments and sat for 40 minutes+ Poor Office Management, no one checks on status or advised clients that there is a delay. If your looking for good vet care, competitive med prices then go-to Valley Animal Hospital but be prepared to WAIT even when you have a confirmed appointment months in advance
I'm still in mourning but I wanted to take the time to give my review of this place. I called yesterday to make an appointment to put our 14 year old cat to sleep for Monday. But our cat took a drastic turn and we didn't want her to suffer. I called back and asked if the doctor can do it, they said to bring her in. I had my grandson with me and from start to finish we were treated kindly and with care. I didn't feel rushed I was informed step by step what our fur baby was feeling and not feeling. We were given all the time w... read more
I put my cat to sleep forever here at this hospital. The staff were extremely friendly and supportive. The whole process was very peaceful.
Business response:
We are so very sorry for your loss, Amarillis. Thank you for your kind words at this sad time. The Doctors and Staff of Valley Animal Hospital
This place was very clean and professional. Definitely will be bringing my GG here from now on. Jenny was especially welcoming with her attentive nature and warm smile!
Business response:
Thank you very much for taking the time to review our hospital. It means a lot to us. The VAH Team
They are amazing!!! Took my baby and I feel she has a great dr, everyone so friendly and they all really cared for her health.
Business response:
Thank you very much for your great review! The VAH Team
Frequently asked questions about Valley Animal Hospital
How is Valley Animal Hospital rated?
Valley Animal Hospital has a 4.7 star rating with 1,113 reviews.
When is Valley Animal Hospital open?
Valley Animal Hospital is closed now. It will open tomorrow at 8:00 a.m.