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Valley Nissan of Longmont
- Longmont, CO
About this business
Location details
1005 Ken Pratt Blvd, Longmont, CO, 80501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
aweful predatory experience. aweful predatory experience. i got tricked out of a extra 1000$ that i didnt even know about until my bank had explained it to me how they finance guy nate ward tricked me. the car had issues they lied about then tried to charge me a arm and leg to fix them even after we settled that at my expense it took almost a month and a half and 3 apointments to fix 1 out of 3 malfunctioning things and all while they tried to throw every miscellaneous charge they could at me even at one point going as far a... read more
Business response:
I am really sorry to hear about your experience with the staff. I can assure you this does not align with our culture. If you would like to have a more in depth conversation please reach out to Troy Mewis. 303-776-0443
I generally do not do reviews, but I feel I must express I generally do not do reviews, but I feel I must express my experience with Valley Nissan in Longmont, Colorado. I live in Boulder and have been considering a new Nissan Leaf, after contacting several dealerships, I have to say that Valley Nissan was by far the BEST experience I've ever had with a car dealership. From my initial contact with Blake the Internet Director, outstanding communication, he respected my preference in the way I wanted to communicate, answered m... read more
Business response:
Thank you for taking the time to leave this great review. We are glad you had the BEST experience you ever had with a car dealership. Please do not hesitate to reach out in the future.
I've bought and sold many cars at valley Nissan but I've bought and sold many cars at valley Nissan but recently had a pretty terrible experience. I bought a salvage title Toyota tundra that was in excellent condition. During the test drive I felt a strange movement when it shifted from third to fourth gear. The salesman also made mention of it. He assured me a thorough exam of the truck was done and a big multipoint inspection was perfect. The movement was just due to being a 6-speed I stead of 8-speed transmission. I bough... read more
Business response:
Hi Jamie Yurek, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.
Turn around go anywhere else. I used to send everyone to Valley Nissan in Longmont, Co., well that ends now! I personally purchased 2 new vehicles from this dealership (2022 Outlander & 2022 Pathfinder), 1- 2023 Rogue for my Son from their sister store in FoCo, and sent my windowed cousin & her Son to the Longmont store where they purchased a 2023 Frontier (loaded) and a 2020 Mitsubishi (which has turned out to be unworthy of cost, both cosmetic and motor) which we have had to file a complaint with Motor Vehicle Dealer Board... read more
Business response:
Hello Robby, Thank you for giving us the opportunity to turn things around! I am grateful that you came in to the store and we were able to take care of you!
Drive to someone else. Don't go here!!! Went in to purchase a vehicle. Showed them my trade in truck and got a very low offer. $4,000 lower than what other dealers were offering. Strike one. Decided to still buy with them and trade my truck in elsewhere. Nothing in stock I wanted. Received a call that they had a truck for me. Only problem is that it was not what I wanted. Different model. Strike two. So I waited for over a month and was told the truck I wanted is comming in. They traded with another dealership to make this h... read more
Not very trustworthy Traded my 2018 maxima in for a 2021 rouge. Car was filthy claimed they had serviced it. It was empty of windshield washer fluid. Now I do not think they serviced that car at all. Dealer called me as I was on my way to see the car I traded for, upon arrival the car was not there and when it arrived it was filthy after a test drive they washed it a little finally. I did go ahead and do the trade and pay the cash difference, but I don’t think I’ll do business with this dealership again I don’t think they ar... read more
Business response:
Terry, I am sorry to hear about your experience you had at our store. I can assure you that this does not live up to our culture of our store. I would love to chat with you more about your experience over the phone so we can take care of you.
Not very trustworthy Traded my 2018 maxima in for a 2021 rouge. Car was filthy claimed they had serviced it. It was empty of windshield washer fluid. Now I do not think they serviced that car at all. Dealer called me as I was on my way to see the car I traded for, upon arrival the car was not there and when it arrived it was filthy after a test drive they washed it a little finally. I did go ahead and do the trade and pay the cash difference, but I don’t think I’ll do business with this dealership again I don’t think they ar... read more
Business response:
Terry, I am sorry to hear about your experience you had at our store. I can assure you that this does not live up to our culture of our store. I would love to chat with you more about your experience over the phone so we can take care of you.
customer service sucks had an appt drove 30 minutes to go see this truck and when i get there they inform be truck was sold the nite before, they did not have the decency to call me and inform me of this .I will not recommend dealership at all
Don't honor appointments Had an appointment for 7:30 this morning--the first appointment of the day. At 8:30 I walked out because they hadn't even started my service. Of note, I had confirmed the appointment yesterday, and was assured that they would get right on the job.
Business response:
Thank you for taking my phone call today. As I said today on the phone, I am truly sorry for your experience the other day at our store. We are constantly focused on taking care of and living up to customer expectations. I do believe that Chris Doerschlag our Service Manager has the Service Department improving every day. I look forward to speaking with you in the future and ensuring you are taken care of the way you deserve. -Troy Mewis General Manager
Frequently asked questions about Valley Nissan of Longmont
How is Valley Nissan of Longmont rated?
Valley Nissan of Longmont has a 4.5 star rating with 3,847 reviews.
When is Valley Nissan of Longmont open?
Valley Nissan of Longmont is open now. It will close at 8:00 p.m.