This profile has been claimed by the business owner or representative.
Van Buick GMC
- Car Dealers
- Scottsdale, AZ
About this business
Location details
8585 E. Frank Lloyd Wright Blvd., Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Jackals was very caring and spent a great deal of time with me. She was extremely knowledgeable and attentive to my concerns.
Business response:
We are delighted to hear about your positive experience with our team. It's wonderful to know that you received such attentive and knowledgeable service, and that your concerns were thoroughly addressed with genuine care. Your feedback about the time and attention you received truly reflects the level of service we strive to provide every customer. Thank you for taking the time to share your experience with Van Buick GMC.
Very seamless and pleasant Very seamless and pleasant easy to work with didn't wait for a very long time took care of all the my needs and more
Business response:
Thank you for your wonderful feedback! We are truly grateful to hear that your experience with us was seamless and pleasant. It's wonderful to know that our team was easy to work with, kept your wait time to a minimum, and took care of all your needs and more. Your positive review means so much to us at Van Buick GMC, and we appreciate you taking the time to share your experience. We're committed to providing the same level of excellent service to all our customers, and it's feedback like yours that motivates us to continue ... read more
Extremely easy to talk to. Got things done promptly. Very knowledgeable about each package and the cars details.
Business response:
Your positive experience means the world to us! We're thrilled to hear that our team made the process easy and handled everything promptly for you. It's wonderful to know that our knowledge about our vehicles and packages helped make your experience exceptional. Thank you for taking the time to share your feedback, KAYLEE66. Reviews like yours motivate us to continue delivering the authentic, professional service that our customers deserve at Van Buick GMC.
Van GMC made me and my family feel like family! Love my Denali!!! I will be sending all my friends and family to Van GMC for their New Truck needs!
Business response:
Thank you for your wonderful feedback! We are truly delighted to hear that you and your family felt like part of the Van Buick GMC family during your visit. It means the world to us when customers have such a positive experience, and we're thrilled that you love your new Denali. Your recommendation to send friends and family our way for their truck needs is the highest compliment we could receive. We understand that trust is earned through genuine care and exceptional service, and we're honored that we've met your expectatio... read more
Financing process took a long time, mainly because someone added items without asking for approval, like their spray on fabric protector that doesn’t work, extended warranty, window etching, clearcoat application , etc. Upfront I mentioned to the salesman about that, but they kept in the extended warranty because we asked for it. Then when it came to deliver the vehicle, it took an extra day. The finance manager insisted on using their financing even though we had our credit union loan deal already approved.
Business response:
We are disappointed to hear about your recent experience and the feedback shared regarding the financing and delivery process during your vehicle purchase. We strive to provide clear communication, transparent pricing, and an efficient experience throughout every step of the transaction. We value all feedback as it helps us review internal processes and improve consistency across our sales and finance teams. Please contact Becky or Anna from our Customer Relations Department at customerrelations@vanbuickgmc.com to discuss th... read more
Fast. Easy. Fair. Brian was great to work with. One two three four five six
Business response:
We are thrilled to hear about your positive experience at Van Chevrolet! It's wonderful to know that you found our process to be fast, easy, and fair. Your feedback truly means a lot to us. We're especially pleased that Brian was able to provide you with great service throughout your visit. We'll be sure to share your kind words with him, as it's always rewarding to hear when our team members make such a positive impact on our customers' experiences.
Erin and Brent made the buying experience as pleasant as it could possibly be. They did all they could to create the best deal possible !
Business response:
Thank you for sharing your wonderful experience with us! We are thrilled to hear that Erin and Brent made your buying experience as pleasant as possible and worked diligently to create the best deal for you. Your feedback truly means the world to us, and we are grateful that our team at Van Buick GMC could exceed your expectations. We strive to provide authentic, professional service to every customer, and it sounds like Erin and Brent embodied exactly what we stand for during your visit.
Everyone I experienced at this dealership was helpful, friendly and competent. They are very customer focused.
Business response:
We are honored to hear about your positive experience with our team at Van Buick GMC. Your feedback about our staff being helpful, friendly, and competent truly means the world to us, and we're thrilled that you felt we were customer focused throughout your visit. It's wonderful to know that every interaction you had with our dealership left such a positive impression. We strive to provide exceptional service to each and every customer, and your kind words affirm that we're on the right track. Thank you for taking the time t... read more
Sales was great Sales experience was great. Edwin and Gerardo made it a great car buying experience.
Business response:
We are delighted to hear about your wonderful experience with our team. It sounds like the entire process went smoothly and our staff provided the exceptional service we strive for. Edwin and Gerardo will be thrilled to know they helped make your vehicle purchase such a positive one. Your kind words about the sales process mean so much to us and reflect the commitment we have to ensuring every customer feels valued. We truly appreciate you taking the time to share your experience and look forward to serving you again in the ... read more
Frequently asked questions about Van Buick GMC
How is Van Buick GMC rated?
Van Buick GMC has a 4.4 star rating with 8,354 reviews.
When is Van Buick GMC open?
Van Buick GMC is open now. It will close at 9:00 p.m.