This profile has been claimed by the business owner or representative.
Van Buick GMC
- Car Dealers
- Scottsdale, AZ
About this business
Location details
8585 E. Frank Lloyd Wright Blvd., Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Professional staff. Very respectful of my time. Work completed as discussed and per the estimate.
Business response:
We are utterly delighted to hear about your positive experience with our team. Your recognition of our staff's professionalism means a great deal to us. We understand how valuable your time is, and we're pleased that we were able to honor that while delivering the quality service you expected. It's wonderful to know that we completed your work exactly as planned and stayed true to our estimate. Thank you for choosing Van Chevrolet Buick GMC and for taking the time to share your experience with other customers.
Service advisor was very helpful in determining the maintenance status of my two vehicles. He made an appointment for just 2 days away to have some of the service completed. It was not a small job, but was completed in a timely manner. He was also helpful in using GMC service points to lower my out-of-pocket expense. I have used this dealership for all maintenance on my cars for 20 years. I have been very satisfied with the work, service advisor support and timeliness over that period. And, importantly, my cars keep runnning... read more
Business response:
Thank you for your positive feedback! We're thrilled that our service advisor could efficiently handle the maintenance for both vehicles and help reduce your costs with GMC service points. Twenty years of trust means everything to us, and we're proud that your cars continue running so well. Your satisfaction with our work quality and timely service reinforces our commitment to excellence at Van Buick GMC.
John Morris was my service agent/representative and he was excellent. The best I have had at GMC and other dealerships.
Business response:
We are delighted to hear about your outstanding experience with our service team. Your feedback highlighting the exceptional level of service you received truly means a great deal to us. It's wonderful to know that your service representative provided you with such excellent care and exceeded your expectations compared to previous dealership experiences. We take great pride in delivering top-quality service to our valued customers, and your recognition of these efforts motivates our entire team. Thank you for choosing Van Ch... read more
Last minute issue with my vehicle and it was in and out in no time and I was able to get on with my holiday trip!!
Business response:
Thank you for your wonderful feedback! We understand how stressful it can be when vehicle troubles arise, especially right before a holiday trip. We're so pleased that our team was able to resolve your last-minute concern quickly and efficiently, getting you back on the road without delay. Your trust means everything to us, and we're grateful we could help make your holiday travel plans go smoothly. Safe travels, and we look forward to serving you again in the future!
Service writer Tony was excellent. He listened and was responsive to my concerns. He arranged for transportation home and notified me as soon as my vehicle was ready.
Business response:
We genuinely appreciate your feedback about your recent service experience with us. It's wonderful to hear that your service writer provided such attentive care by listening carefully to what you needed and responding promptly to your specific concerns. We're pleased that the transportation arrangements worked well for you and that you received timely communication when your vehicle was completed. Your positive experience with our team reflects our commitment to providing reliable and considerate service for our customers. T... read more
Excellent and completed early
Business response:
We are absolutely thrilled to hear that your service experience exceeded expectations and was finished ahead of schedule. Your satisfaction with the quality and efficiency of our work means everything to our team. We appreciate you taking the time to share your positive experience and look forward to serving you again in the future.
Ease of getting an appointment, check in process, and being kept updated on the service. Adam was nice to work with.
Business response:
Thank you immensely for taking the time to share your positive experience with us. We're delighted to hear that scheduling your appointment was straightforward and that our check-in process worked smoothly for you. Keeping our customers informed throughout their service visit is something we prioritize, so it's wonderful to know this made a difference in your experience. We'll be sure to share your kind words about Adam with our team - it means so much to hear when our staff members provide the friendly, professional service... read more
Moved my appt in as soon as I arrived
Business response:
We are delighted to hear that we could accommodate your schedule so efficiently. Your experience shows how our team works to provide convenient service when you arrive. We appreciate your choice and value the trust you place in us for your vehicle's needs.
everything was great and everyone was very friendly and helpful
Business response:
We are overjoyed to hear about your wonderful experience with our team. It means so much to know that our staff provided the friendly and helpful service you deserved throughout your visit. Your satisfaction with every aspect of your experience truly makes our day. We appreciate you taking the time to share your positive feedback and look forward to continuing to serve you in the future.
Frequently asked questions about Van Buick GMC
How is Van Buick GMC rated?
Van Buick GMC has a 4.3 star rating with 5,062 reviews.
When is Van Buick GMC open?
Van Buick GMC is closed now. It will open at 8:00 a.m.