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Van Buick GMC
- Car Dealers
- Scottsdale, AZ
About this business
Location details
8585 E. Frank Lloyd Wright Blvd., Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Ben Hyde always gives us first class service
Business response:
We sincerely value your feedback about the exceptional service you received. It's wonderful to hear that you consistently experience first-class treatment when you visit us. Your recognition of the outstanding care you receive means a great deal to our team. We appreciate your continued trust in us and look forward to providing you with the same level of excellent service in the future.
Representative great communicator, addressed all of my concerns.
Business response:
We are delighted to hear about your positive experience with our team. Having a representative who communicates effectively and takes the time to address every concern you had is exactly what we strive for. Your feedback confirms that our commitment to providing thorough and clear communication is making a meaningful difference. We truly value customers like you who take the time to share their experiences, and we look forward to continuing to serve you with the same level of excellence in the future.
Advisor communicated well and made follow up appointments that I needed
Business response:
We are ecstatic to hear about your positive experience with our service advisor. It's wonderful that the communication exceeded your expectations and that scheduling your necessary follow-up appointments was handled smoothly. Your satisfaction with the service process means everything to us at Van Chevrolet Buick GMC. We're grateful for customers like you who take the time to share their experiences, and we look forward to continuing to provide you with the same level of attentive service in the future.
With an appointment, 2 hours seemed a little long for an oil change.
Business response:
We greatly appreciate your feedback and are thrilled that you chose us for your service needs. We understand that waiting two hours for your scheduled oil change felt longer than expected. Your experience matters to us, and we recognize that efficient service timing is important to our customers. We value your business and are grateful you took the time to share your thoughts with us.
Professional yet personal touch to service.
Business response:
Thank you for recognizing our balance of professionalism and personal care! We're thrilled our team made that connection with you. We appreciate you taking the time to share your positive experience and look forward to serving you again.
Adam was very easy to work with. He took care of communicating with me . I highly recommend him.
Business response:
Thank you for taking the time to share your wonderful experience with us. We are honored to hear that working with our team member was such a positive experience for you. It's fantastic to know that the communication throughout your process was handled so well and made everything smooth for you. Your recommendation means the world to us at Van Chevrolet Buick GMC, and we truly appreciate customers like you who trust us with their automotive needs. We're delighted that you had such an excellent experience and look forward to ... read more
John Morris was thorough and professional always communicated every step of the service process.
Business response:
We deeply cherish your feedback about your service experience with us. It's wonderful to hear that you found the communication throughout each step of the process to be so thorough and that the professional approach made such a positive impression. At Van Buick GMC, we strive to keep our customers informed every step of the way, and it sounds like we achieved that goal during your visit. Your recognition of the attention to detail and clear communication means a great deal to our team. We're grateful for customers like you w... read more
Rick Doran is the best service advisor I've had in years. The service to my Yukon was done efficiently and Rick communicated with me during the process.
Business response:
Thank you for your review! We are delighted to hear about your excellent experience with your vehicle's service. It's wonderful that you found the service to be handled so efficiently and that the communication throughout the process met your expectations. Having a service advisor who keeps you informed during every step truly makes a difference in the overall experience. We're thrilled that you've had such positive service and appreciate you taking the time to share your feedback about your visit.
Great Service Department been going there for many years!!!
Business response:
We are thrilled to hear about your positive experience with our service department! Your loyalty over the years means everything to us. It's wonderful to know that we've consistently provided you with excellent service for your vehicle needs. We truly appreciate customers like you who trust us with their automotive care year after year. Thank you for taking the time to share your feedback and for being such a valued part of our community.
Frequently asked questions about Van Buick GMC
How is Van Buick GMC rated?
Van Buick GMC has a 4.3 star rating with 5,062 reviews.
When is Van Buick GMC open?
Van Buick GMC is closed now. It will open at 8:00 a.m.