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Van Buick GMC
- Car Dealers
- Scottsdale, AZ
About this business
Location details
8585 E. Frank Lloyd Wright Blvd., Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
He was excellent He was honest and not salesee Good good great excellent fantastic unbelievable. Give him a raise
Business response:
Thank you for taking the time to share your wonderful experience with Van Buick GMC. We are thrilled to hear that you found our team member to be honest and genuine in their approach, focusing on providing you with authentic service rather than a high-pressure sales experience. Your kind words and enthusiasm truly mean the world to us. We take great pride in building genuine relationships with our customers through transparency and trust, and it sounds like we achieved exactly that during your visit. We appreciate your recom... read more
5Dave Seifer was amazing; taking his time to explain the vehicle and process. Financing was quick and easy.
Business response:
Thank you for sharing your wonderful experience with us! We're thrilled to hear that our team member took the time to thoroughly explain both the vehicle details and our process, ensuring you felt informed and comfortable throughout your visit. It's exactly the kind of personalized service we strive to provide every customer. We're also delighted that your financing experience was smooth and efficient. Your feedback reinforces our commitment to making the car buying process as seamless as possible, and we truly appreciate yo... read more
George is the man! We will be recommending any friends or family to this dealership.
Business response:
We are thrilled to hear about your wonderful experience with George and our team at Van Buick GMC! Your positive feedback truly means the world to us, and we're delighted that George was able to provide you with exceptional service. Thank you for your trust in recommending us to your friends and family. We look forward to continuing to serve you and providing the same outstanding experience to those you refer to us. Your satisfaction is our top priority, and we're grateful to have earned your confidence.
5 There were a few problems but they ALWAYS worked them out to my satisfaction! GREAT people to work with! Thanks!
Business response:
We greatly appreciate your positive feedback and are delighted to hear about your experience with our team. It means so much to us that you found our staff to be great people to work with, and we're grateful for your recognition of their dedication to ensuring your satisfaction. Your acknowledgment that we consistently worked through any challenges to meet your needs truly validates our commitment to providing exceptional customer service. Thank you for taking the time to share your experience with Van Buick GMC - reviews li... read more
Jackals was very caring and spent a great deal of time with me. She was extremely knowledgeable and attentive to my concerns.
Business response:
We are delighted to hear about your positive experience with our team. It's wonderful to know that you received such attentive and knowledgeable service, and that your concerns were thoroughly addressed with genuine care. Your feedback about the time and attention you received truly reflects the level of service we strive to provide every customer. Thank you for taking the time to share your experience with Van Buick GMC.
Very seamless and pleasant Very seamless and pleasant easy to work with didn't wait for a very long time took care of all the my needs and more
Business response:
Thank you for your wonderful feedback! We are truly grateful to hear that your experience with us was seamless and pleasant. It's wonderful to know that our team was easy to work with, kept your wait time to a minimum, and took care of all your needs and more. Your positive review means so much to us at Van Buick GMC, and we appreciate you taking the time to share your experience. We're committed to providing the same level of excellent service to all our customers, and it's feedback like yours that motivates us to continue ... read more
Extremely easy to talk to. Got things done promptly. Very knowledgeable about each package and the cars details.
Business response:
Your positive experience means the world to us! We're thrilled to hear that our team made the process easy and handled everything promptly for you. It's wonderful to know that our knowledge about our vehicles and packages helped make your experience exceptional. Thank you for taking the time to share your feedback, KAYLEE66. Reviews like yours motivate us to continue delivering the authentic, professional service that our customers deserve at Van Buick GMC.
Van GMC made me and my family feel like family! Love my Denali!!! I will be sending all my friends and family to Van GMC for their New Truck needs!
Business response:
Thank you for your wonderful feedback! We are truly delighted to hear that you and your family felt like part of the Van Buick GMC family during your visit. It means the world to us when customers have such a positive experience, and we're thrilled that you love your new Denali. Your recommendation to send friends and family our way for their truck needs is the highest compliment we could receive. We understand that trust is earned through genuine care and exceptional service, and we're honored that we've met your expectatio... read more
Financing process took a long time, mainly because someone added items without asking for approval, like their spray on fabric protector that doesn’t work, extended warranty, window etching, clearcoat application , etc. Upfront I mentioned to the salesman about that, but they kept in the extended warranty because we asked for it. Then when it came to deliver the vehicle, it took an extra day. The finance manager insisted on using their financing even though we had our credit union loan deal already approved.
Business response:
We are disappointed to hear about your recent experience and the feedback shared regarding the financing and delivery process during your vehicle purchase. We strive to provide clear communication, transparent pricing, and an efficient experience throughout every step of the transaction. We value all feedback as it helps us review internal processes and improve consistency across our sales and finance teams. Please contact Becky or Anna from our Customer Relations Department at customerrelations@vanbuickgmc.com to discuss th... read more
Frequently asked questions about Van Buick GMC
How is Van Buick GMC rated?
Van Buick GMC has a 4.4 star rating with 8,093 reviews.
When is Van Buick GMC open?
Van Buick GMC is open now. It will close at 9:00 p.m.