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Van Buick GMC
- Car Dealers
- Scottsdale, AZ
About this business
Location details
8585 E. Frank Lloyd Wright Blvd., Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Great service. We had a tough repair that other dealers couldn't handle. Van took it on, no fear. Our service consultant, Dave R. Was great. Highly recommend. Van is not the closest Chevrolet dealer near me but it's now my go to and worth the drive!
Business response:
We are utterly delighted to hear about your positive experience with our challenging repair service. Your trust in our team's capabilities, especially when other dealerships weren't able to help, truly means everything to us. We're thrilled that our service approach and expertise made us your preferred destination, even with the extra distance involved. Your recommendation and loyalty demonstrate the genuine relationships we strive to build with every customer who walks through our doors.
Got me in on short notice(2 days). Got right in at 7am. Took 2.5 hours to fix software DTCs and service bulletins. Appreciated the care they took with my car. Everyone was friendly and helpful. Only issue is lack of parking to get to parts depart. Or dealer , but that has greatly improve since having to park at Ford dealer and walk over.
Business response:
Thank you for the positive feedback! We're glad we could accommodate your short-notice appointment and get you started promptly at 7am. It's great to hear our team efficiently handled your software updates and service bulletins while taking good care of your vehicle. We appreciate you noting the improvements to our parking situation and that our staff was friendly and helpful throughout your visit.
Ben Hyde always gives us first class service
Business response:
We sincerely value your feedback about the exceptional service you received. It's wonderful to hear that you consistently experience first-class treatment when you visit us. Your recognition of the outstanding care you receive means a great deal to our team. We appreciate your continued trust in us and look forward to providing you with the same level of excellent service in the future.
Representative great communicator, addressed all of my concerns.
Business response:
We are delighted to hear about your positive experience with our team. Having a representative who communicates effectively and takes the time to address every concern you had is exactly what we strive for. Your feedback confirms that our commitment to providing thorough and clear communication is making a meaningful difference. We truly value customers like you who take the time to share their experiences, and we look forward to continuing to serve you with the same level of excellence in the future.
Advisor communicated well and made follow up appointments that I needed
Business response:
We are ecstatic to hear about your positive experience with our service advisor. It's wonderful that the communication exceeded your expectations and that scheduling your necessary follow-up appointments was handled smoothly. Your satisfaction with the service process means everything to us at Van Chevrolet Buick GMC. We're grateful for customers like you who take the time to share their experiences, and we look forward to continuing to provide you with the same level of attentive service in the future.
With an appointment, 2 hours seemed a little long for an oil change.
Business response:
We greatly appreciate your feedback and are thrilled that you chose us for your service needs. We understand that waiting two hours for your scheduled oil change felt longer than expected. Your experience matters to us, and we recognize that efficient service timing is important to our customers. We value your business and are grateful you took the time to share your thoughts with us.
Professional yet personal touch to service.
Business response:
Thank you for recognizing our balance of professionalism and personal care! We're thrilled our team made that connection with you. We appreciate you taking the time to share your positive experience and look forward to serving you again.
Adam was very easy to work with. He took care of communicating with me . I highly recommend him.
Business response:
Thank you for taking the time to share your wonderful experience with us. We are honored to hear that working with our team member was such a positive experience for you. It's fantastic to know that the communication throughout your process was handled so well and made everything smooth for you. Your recommendation means the world to us at Van Chevrolet Buick GMC, and we truly appreciate customers like you who trust us with their automotive needs. We're delighted that you had such an excellent experience and look forward to ... read more
John Morris was thorough and professional always communicated every step of the service process.
Business response:
We deeply cherish your feedback about your service experience with us. It's wonderful to hear that you found the communication throughout each step of the process to be so thorough and that the professional approach made such a positive impression. At Van Buick GMC, we strive to keep our customers informed every step of the way, and it sounds like we achieved that goal during your visit. Your recognition of the attention to detail and clear communication means a great deal to our team. We're grateful for customers like you w... read more
Frequently asked questions about Van Buick GMC
How is Van Buick GMC rated?
Van Buick GMC has a 4.3 star rating with 4,901 reviews.
When is Van Buick GMC open?
Van Buick GMC is open now. It will close at 7:00 p.m.