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Van Buick GMC
- Car Dealers
- Scottsdale, AZ
About this business
Location details
8585 E. Frank Lloyd Wright Blvd., Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Ben my advisor was very nice and helpful. He was professional and share with me things about my vehicle.
Business response:
We are delighted to hear about your positive experience with your vehicle service. It sounds like your advisor provided you with excellent care and took the time to share valuable information about your vehicle. Having a knowledgeable and professional team member who can explain important details makes all the difference in ensuring you feel confident about your vehicle's maintenance. We appreciate you taking the time to share your feedback about the helpful and professional service you received.
John provided excellent service and I was Completely satisfied!
Business response:
We are excited to hear about your outstanding experience with our team! Your satisfaction means everything to us, and we're thrilled that you received the exceptional service you deserve. It's wonderful to know that our commitment to providing quality assistance made such a positive impression. Thank you for taking the time to share your experience - your feedback helps us continue delivering the level of service our customers expect and deserve.
Always great service, fast and friendly.
Business response:
Thank you for your loyalty and trust! We're thrilled that our fast and friendly service continues to meet your expectations. We're grateful to have you as part of the Van Buick GMC family!
My car advisor Adam R. listened to my requests and explained the process of all the check points of my yearly checkup and oil change. Thank you.
Business response:
We are absolutely thrilled to hear about your positive experience with your yearly service and oil change. It sounds like your advisor provided excellent guidance by taking the time to listen to what you needed and walking you through each step of the checkup process. Having someone who explains the service details clearly makes all the difference in understanding your vehicle's care. We truly appreciate you taking the time to share your feedback about the attentive service you received.
The service team completed my 30K service on time and at the price point I expected.
Business response:
Thank you for your feedback! We're pleased our service team completed your 30K service on time and within your expected budget. We appreciate you sharing your positive experience and look forward to serving you again.
Took care of an issue that was under warranty in a timely, satisfactory way.
Business response:
We are excited to hear that your warranty service experience met your expectations. It's wonderful to know that we were able to resolve your concern efficiently and to your satisfaction. Your confidence in our team means everything to us, and we're grateful for customers like you who take the time to share their positive experiences. We look forward to continuing to provide you with quality service.
Matthew was great from the start. I came in with no appointment and he accomodated me quickly and with a happy to help attitude. Received an Uber ride to my office and Matthew checked in as promised and gave clear expectations and pricing.
Business response:
We greatly appreciate your wonderful feedback about your experience with us. It's fantastic to hear that our team member provided such excellent service from the moment you arrived, even without an appointment. We're pleased that you received prompt assistance with such a positive attitude. The convenience of transportation to your office and the clear communication about expectations and pricing demonstrates our commitment to making your visit as smooth as possible. Your recognition of the outstanding customer service means... read more
Service was quick and Tony was great to work with. Use them for service entirely with this car.
Business response:
Thank you for sharing your experience with us. We are delighted to hear that your service was handled efficiently and that our team member provided excellent assistance throughout your visit. Your commitment to choosing us for all your vehicle's service needs means everything to us. We appreciate your trust in our team and look forward to continuing to provide you with the quality service experience you deserve.
Very pleasant and job done in a timely manner. I don't like that you pass on the 3% if I get my car serviced there. That is your cost of doing business otherwise don't offer it and let your customers know up front.
Business response:
Thank you for your feedback! We're glad our team provided pleasant, timely service. We understand your concerns about the processing fee and appreciate your point about upfront transparency. Your input helps us improve how we communicate costs to customers. Thank you for choosing Van Buick GMC.
Frequently asked questions about Van Buick GMC
How is Van Buick GMC rated?
Van Buick GMC has a 4.3 star rating with 5,062 reviews.
When is Van Buick GMC open?
Van Buick GMC is closed now. It will open at 8:00 a.m.