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Van Cadillac
- Car Dealers
- Kansas City, MO
About this business
Location details
100 NW Vivion Rd., Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Considering the serviceman wasn't very convincing that the service tech checked my fluids left me wondering about the integrity of this business. Leaving my vehicle with this place for a factory recall and allowing them to keep my vehicle overnight only to see that some parts under the hood were replaced by older parts leaves me questioning this company as well.
The only reason I'm giving 1 star is because I wasn't told about Shop Fee charges that amounted to around $70.
Total confusion. They had our new car all day for simple service and somehow lost track of it and no service was done. They had to keep car overnight and work on the next day. They did give us a loaner and swapped vehicles at our home the next day.
Very unsatisfied with service
Way too much detail for a review, but it was not a good experience for us. We won't be back, unless completely necessary. We purchased our vehicle here, so we were hoping for great customer service.
Worst experience I ever had. They were not up front on the situation, wouldnt even take a deposit or explain why. Presented a car as used, then changed to as is, and wanted us to make an offer on a car that should not have been shown because of its cleanliness. Agreed with salesperson that we could make deposit and to come back after car was cleaned and inspected then the sales manager intervened and would not allow that. Went to competitor and bought a car there. General manager sent an email to which we replied, and never ... read more
Wasnt happy with the services provided
Continued problems with my A/C after my initial visit. Car is now making noises & and I still need to bring it back AGAIN to get fixed at my Convenience. I have been in touch with the GM Manager who was helpful. Hope for a better experience next time.
Very rude no customer service
Frequently asked questions about Van Cadillac
How is Van Cadillac rated?
Van Cadillac has a 4.5 star rating with 1,771 reviews.
When is Van Cadillac open?
Van Cadillac is open now. It will close at 7:00 p.m.