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100 NW Vivion Rd., Kansas City, MO, 64118, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Horrible No communucation while my car was being serviced..no return phone calls
Job wasn't done correctly. Didn't make the time to fix the problem in a timely manner.
Took to long 4 hours for oil change could not believe it
I brought my car in for a loud engine noise in 12/2022. After a week of diagnosing my car, they ordered a muffler. My appt was finally scheduled for 2/9/23. On 2/7/23 my fuel pump blew up. I had my car towed to Vans and all tires were fine. I got an email from OnStar saying the left rear tire was low- after the car was in their shop. They claim there was a screw in the sidewall of the tire and I had to purchase 4 new tires and an alignment. I have a MPP that covered everything but tires, and the Service Mgr, Cust Serv Mgr an... read more
I bought a 2016 Honda odyssey and within 400 miles of my purchase the engine light came on and I took it back to van just to check the code while it was still on the dash. They told me I must go to a Honda dealer and wouldnt check the code at all..
Very bad service. I don't think i will use them again. They messed my truck up. they broke my oil pan bolt and wants me to pay for their mstake.
I gave the salesman a budget, the salesman brought in his boss to strong arm me. Very unprofessional. I wish I hadnt purchased here.
The car is a 2020 and they said I need a New motor
Quick talking non listening pushy guys. Loud and the whole area can hear them peer pressuring buyers.
Van Cadillac has a 4.5 star rating with 1,771 reviews.
Van Cadillac is open now. It will close at 7:00 p.m.