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100 NW Vivion Rd., Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
New cars' first complimentary service, oil change and tire rotation. And a hand wash to finish it off. And got for me a sample of the used oil for analysis.
Business response:
We are pleased to hear that your first complimentary service visit went so smoothly. It's great to know that the oil change, tire rotation, and hand wash all came together for a complete experience, and that our team took the extra step of providing a used oil sample for analysis. We appreciate you taking the time to share this and look forward to seeing you again at your next visit.
They were great. Fast and friendly.
Business response:
We are thrilled to hear that your visit went smoothly! Fast and friendly service is exactly what we aim to deliver every time, and it means a lot to know we hit the mark with your experience. Thank you for taking the time to share your feedback we hope to see you again soon.
What I like the staff was friendly and kept me updated on what was wrong with my car and how long it would take.
Business response:
Thank you for the kind words! We're glad our team kept you informed throughout the process. We look forward to serving you again!
Great customer service; very timely
Business response:
Thank you for the kind words! Providing great and timely service is always our goal. We appreciate your feedback!
Excellent sales experience. Knowledgeable, courtesy, low key. Cameron, Herschel, and Xavier provided impeccable service.
Business response:
Thank you, John! We're thrilled Cameron, Herschel, and Xavier provided such an excellent experience. We'll pass along your kind words and look forward to serving you again at Van Cadillac of Kansas City!
Thank you for great service. I will be back.
Business response:
Thank you for your kind words! We look forward to welcoming you back!
Great Customer Service. AND very helpful
Business response:
Thank you for your kind words! We're glad our team was helpful and look forward to serving you again.
Fast friendly service, Jon is my service advisor does a great job. My service was to replace the front head lamps on the 2015 Cadillac ATS. Had to take the front of the car apart to get to the lights, wouldn't want any other shop but Cadillac to do the work. Car is like new again and ready for another 100k miles Cadillac is not the cheapest repair shop, but you can depend on them to do the job correctly and warranty the work.
Business response:
Thank you for the kind words! We're glad Jon took great care of you and your ATS is back in top shape. Looking forward to keeping you on the road for the next 100k miles!
Fantastic team in and out never any issues
Business response:
Thank you for the kind words! We're so glad every visit has been smooth and hassle-free. We look forward to continuing to serve you well!
Van Cadillac of Kansas City has a 4.6 star rating with 2,196 reviews.
Van Cadillac of Kansas City is open now. It will close at 6:00 p.m.