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100 NW Vivion Rd., Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I like Jon, he is friendly, fast and knowledgeable My car is in and out right on schedule I've purchased several Cadillacs, and the service department is one of the main reasons I continue to drive a Cadillac Thanks Randy Campbell
Business response:
Thank you for the wonderful feedback about Jon and our service department! We're thrilled that his friendly, knowledgeable service and our timely scheduling keep you coming back. Your loyalty as a repeat Cadillac customer means everything to us.
After hitting some debris that damaged some wiring underneath my car on Monday Van Chevy/Subaru got me in the next day, after the diagnosis and rewiring they got it fixed up and back to the fallowing Thursday morning.
Business response:
We are glad to hear about your positive experience with our service team. Dealing with unexpected damage from road debris can be stressful, and we understand how important it is to get your vehicle back on the road quickly. It sounds like our team was able to provide you with prompt scheduling, thorough diagnostic work, and efficient repair of the wiring issues. We're pleased that we could complete the necessary rewiring and have your car ready for pickup by Thursday morning. Your trust in Van Cadillac of Kansas City for han... read more
They delivered as promised, great service department
Business response:
We are overjoyed to hear about your positive experience with our service team. It means everything to us when we can follow through on our commitments and provide the excellent service our customers deserve. Your feedback about our service department delivering on their promises reinforces our dedication to reliability and quality care. We truly appreciate you taking the time to share your experience and look forward to continuing to serve you.
Scott and the service was great.
Business response:
We are thrilled to hear about your positive experience with our team. It's wonderful to know that the service you received exceeded your expectations and that our staff member provided you with excellent care. Your feedback about the quality of service means so much to us at Van Cadillac of Kansas City. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.
Good service. Derek Wong takes good care of us. He explain what maintenance needs. Fast and reliable service.
Business response:
Thank you for your feedback! We're delighted you received great service in a reasonable timeframe. Your satisfaction means everything to our team, and we appreciate you choosing Van Cadillac of Kansas City.
Great service in a reasonable amount of time
Business response:
We appreciate you taking the time to share your feedback regarding your recent service visit. Our team is committed to providing efficient, professional care while ensuring customers receive timely service and a positive overall experience. It is always encouraging to hear when those efforts are reflected during a visit, and we appreciate the opportunity to assist with your vehicle needs.
Great! John Golf is very goood!
Business response:
Thank you for the wonderful feedback! We're thrilled that John provided excellent service and made your visit so positive. Your satisfaction means everything to us at Van Cadillac of Kansas City!
Service writer is always helpful.
Business response:
Thank you for the positive feedback! We're delighted our service writer provides the helpful assistance you need. Your confidence in Van Cadillac of Kansas City means everything to us.
Great dealership. Very accommodating.
Business response:
We are ecstatic to hear about your wonderful experience at Van Cadillac of Kansas City! Your feedback about our accommodating service means so much to our team. We understand how important it is to work with a dealership that truly listens and adapts to meet your needs. Thank you for taking the time to share your positive thoughts - it helps us continue providing the exceptional service that our valued customers like you deserve.
Van Cadillac of Kansas City has a 4.5 star rating with 2,104 reviews.
Van Cadillac of Kansas City is open now. It will close at 7:00 p.m.