Van Cadillac of Kansas City

Business response:

We are utterly delighted to hear about your positive experience with our parts service. It sounds like our team member provided excellent communication by keeping you informed when your vehicle's part arrived. We truly value customers who take the time to recognize when our staff goes above and beyond to ensure a smooth service experience. Your feedback about the proactive contact regarding your part availability means a great deal to us at Van Chevrolet Cadillac Subaru. We appreciate your trust in our service department. 

Business response:

Thank you for your review! We are utterly delighted to hear that everything exceeded your expectations during your visit. Your kind words about receiving fantastic service mean so much to our team. We take great pride in providing outstanding support to valued customers like yourself, and it's wonderful to know that our service advisor made such a positive impression on your experience. We truly appreciate you taking the time to share your feedback and look forward to continuing to serve you and your vehicle for years to com... read more

Business response:

We are honored to hear that you trust us with both your electric and gas vehicles! Your confidence in our team means everything to us. We understand how important it is to have a reliable service partner for all your automotive needs, and we truly appreciate that you choose us for your diverse vehicle care. Thank you for being such a valued customer and for taking the time to share your positive experience. 

Business response:

Thank you immensely for sharing your experience! We are delighted to hear that we were able to address everything precisely to your satisfaction. Your confidence in our ability to handle repairs according to your expectations means the world to us. It brings us great joy to know that our team delivered the quality service you deserved. We truly appreciate your trust and look forward to continuing to exceed your expectations in the future. 

Business response:

Your feedback is incredibly valuable to us. We are delighted to hear that you were satisfied with the quality of our work on your vehicle. We understand your concern about being presented with additional services that you felt were not immediately necessary. We always aim to inform our customers about potential maintenance opportunities, but we want to ensure this is done in a way that feels helpful rather than pressured. Your experience helps us improve how we communicate these recommendations to better serve you and other ... read more

Business response:

We are pleased to hear that you had such a wonderful experience with us. Your enthusiasm and satisfaction mean everything to our team. We take great pride in providing exceptional service and creating the perfect experience for every customer who walks through our doors. Your five-star feedback reinforces our commitment to excellence and motivates us to continue delivering the quality service you deserve. We truly appreciate you taking the time to share your positive experience and look forward to serving you again in the fu... read more