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100 NW Vivion Rd., Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
New Vehicle Owner Our experience with Van Chevrolet Cadillac was exceptional in every aspect. They have reached out to us multiple times to ensure we are completely satisfied with our purchase & to answer any questions we may have regarding the vehicle &/or their service program. I have a list of contact names and numbers for every possible department I could need. It certainly made the "dreaded" car buying experience as smooth and simple as possible. Very impressed.
Business response:
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for the great review!
My visit to Van-My dealership Always great customer service. Very nice waiting area. Well set up for anyone.
Business response:
Deb, Thank you for the kind words and we will do everything possible to make sure it continues. Blake Fanning
service & replace thermostat, body damage estimate Good service ... prices were very high. Time to repair was satisfactory. Service personnel were knowledgeable and efficient. Recommendations for body repair was thorough, but very expensive. Recommendations were made for future maintenance but I chose to out it off for a little while because I do not drive this car very much and it will be just fine sitting in my garage since it only has a little over 28000 miles on it.
Business response:
Bill, Thank you for the kind words. You should expect nothing less than the service you have received from us. If that should ever change please reach out to me. I want to thank you for being such a loyal customer to Van. We truly appreciate your business. Blake Fanning
5 Star Service Great experience! Fast service! I can always count on Van when either buying a vehicle or getting it serviced. They treat you great!
Business response:
Stephanie, Thank you so much for the review. That is the experience we want every customer to have each time they come to Van Cadillac Thanks again, Blake Fanning
XTS maintenance service Customer service manager Kim Kloth did an excellent job setting up my appointment quickly after I requested it. Service representative Jarratt Rash did a fine job having my XTS service in a timely and efficient manner.
Business response:
Thank you for the review. Kim and Jarrett both do a great job for us. I hope that always continues but if you ever think its starting to slip please reach it to me. Thank you again, Blake Fanning
Great first vehicle experience! This was my first car buying experience and I came to Van per referral from my grandparents. I worked with Chris Lamont and he made things sail extremely smooth! They worked my financing to be exactly what I needed my payment to be each month and didn't try to push a bunch of warranties on me, either. Chris wasn't out to make a quick buck off of me and really listened to my wants and needs. I definitely recommend anyone needing a new vehicle goes to see Chris!
Business response:
Alyssa, Thank you for the comments and a special thank you to your Grandparents for referring us. Chris is a great salesperson and I'm thrilled he took good care of you but taking care of you from this point on is even more important, Thank you again and hope to meet you in the future. Blake Fanning
Mr. Bill Figg Great As Usual OK You looking for something I like the people I deal with I am really getting aggravated with this particular section of the Review I told you they did a great job Now, someone I don't even deal with is taking up my time There Is that enough characters for you
Business response:
Bill, thanks for the kind words! We look forward to your next visit to Van Chevy. Let us know if we can assist you with anything else!
Very professional. dealership Excellent dealership----Work on vehicle was done professionally Buying vehicles was a pleasant experience
Business response:
Hello there! Thank you for taking the time to leave a review for the Van Chevy team!
Great experience! No high pressure or gimmicks We bought a new Cadillac XT5 from DON HUNDLEY. It was a great transaction - Not a car sales horror story. Straight forward, no high pressure or gimmicks. Their XT5 was priced great - We told them we wanted book value for our 2016 SRX - They said OK - We bought the car... That simple. We QUICKLY signed papers with Don and then QUICKLY went through the additional options with DERIC ARMSTRONG. Both guys were great! Thanks again! Bryan & Vanessa Messmer
Business response:
Bryan and Vanessa, thank you for the kind words! We hope you enjoyed your time with Don and the entire team! We look forward to your next visit to Van Chevy!
Van Chevrolet of Kansas City has a 4.3 star rating with 4,204 reviews.
Van Chevrolet of Kansas City is open now. It will close at 6:00 p.m.