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Van Chevrolet of Kansas City

4.3

About this business

Location details

100 NW Vivion Rd., Kansas City, MO, 64118, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.34,203 reviews
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JanL's profile image
JanL 
7 years ago

Ricky Ward, salesman Couldn’t be happier with our salesman, Mr Ward. He was attentive, courteous, and able to quickly and efficiently walk us through the process. We wouldn’t hesitate to us him again. 

Business response:

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Van Cadillac! 

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Mackey 
8 years ago

Excellent service Always a great experience for service at Van Chevrolet! 

Business response:

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! 

Jeanette Rice's profile image
Jeanette Rice 
8 years ago

Car problem Overall it was a good experience...my car had a problem..i asked for a loaner and they had one..which sometimes doesnt work out that way...so I was happy..to go and do my business while they worked on my car. They found the problem and fixed it hopefully everything is good now. 

Business response:

Your satisfaction is important to us, so we want to sincerely thank you for choosing Van Cadillac and we hope to see you again soon! 

Patricia S Reinoso's profile image
Patricia S Reinoso 
8 years ago

2019 XT4 Cadillac Awesome friendly people and very knowledgeable about the new XT4 Cadillac. From the time I ordered it to the time of delivery, a very pleasant experience. Excellent customer service in all aspects of car buying. I would totally recommend this dealership to anyone. Don Hundley knows how everything works and was very helpful in explain everything to me. He's an asset to the Team and very professional. 

Business response:

We're glad to hear you found our staff was so knowledgeable and helpful! 

Jopi's profile image
Jopi 
8 years ago

Oil leak The customer service I received was truly outstanding. 

Business response:

We want all our clients to have a comfortable and stress-free experience with us! 

Theresa Matthys's profile image
Theresa Matthys 
8 years ago

Cadillac SRX 2016 battery issues Car would not start, jumped started car straight there and was taken care of immediately. Very satisfied!!! 

Business response:

We're glad everything was completed quickly and to your satisfaction! 

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Tony Hughes 
8 years ago

Jarrot and Kerry...top notch!! I was half way through a 13 hour drive when the transmission went out on our suburban. We landed at Van Chevrolet. I was met outside the service department by Kerry. I briefly told him what was going on with the vehicle and he jumped into action. Within 10 minutes Kerry and Jarrot had put in a phone call to enterprise to get us a rental car ASAP so we could get on the road. On top of that the rental place only had a tiny crossover available. Their only 4 door car available was due for an oil ch... read more

Business response:

We're pleased to know we have been able to exceed your expectations and really help you out because it's experiences like yours that really keep us motivated! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Truly, Blake Fanning 

Shirley Minear's profile image
Shirley Minear 
8 years ago

Van Chevrolet Excellent service and everyone was very helpful and friendly. 

Business response:

Hi there, we are very happy to have provided you with such a positive experience! If it ever changes please reach out to me, Blake Fanning 

Dobbe Dobberstine's profile image
Dobbe Dobberstine 
8 years ago

Service on my 2017 Cadillac XT5 As always, Jarrett Rush, my Service Advisor approached my car before I turned off the motor. He is extremely courteous and addressed my only service issue with a smile. While I was waiting Tim Barney, my Salesman came over to make sure everything was going well with my XT5. My car was ready in less than an hour and my small service issue had been fixed. I am completely satisfied with Van Chevrolet's sales and service department. I even received a follow up call to confirm everything had b... read more

Business response:

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again, Blake Fanning 

Frequently asked questions about Van Chevrolet of Kansas City

How is Van Chevrolet of Kansas City rated?

Van Chevrolet of Kansas City has a 4.3 star rating with 4,203 reviews. 

When is Van Chevrolet of Kansas City open?

Van Chevrolet of Kansas City is open now. It will close at 6:00 p.m.