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100 NW Vivion Rd., Kansas City, MO, 64118, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Exceptional Service Sid-was our salesman at Van Chevrolet, he provided exceptional service and was very kind to my folks and took very good care of my father who is handicapped as well. We had a great experience, we were in and out very quick unlike past times I have purchased a vehicle. No haggling required, go check them out and you will get the same great service!!
Business response:
We appreciate your feedback, John! Our goal is to make car buying easier for everyone, and we are happy that we made this purchase experience since and hassle-free. We always want our customers to walk away happy with their experience, and it sounds like Sid and the rest of our team made this possible. Thank you for choosing Van Chevrolet!
Exceptional Service Siel provided exceptional service. We came in knowing what we wanted and he did whatever he could to make the buying process as comfortable and smooth as it could get and did a very thorough job displaying the car prior to the test drive opening every compartment and explaining all of the features answering most of our questions without them being asked. During the test drive he allowed whatever time we felt necessary in it and rode along being very personable and created a good rapport without overly pus... read more
Business response:
Hi, Travis. We sincerely appreciate you writing about your recent purchase with us here at Van Chevrolet. Our first priority is to ensure that our guests feel confident when shopping with us, and it is great to hear that our staff gave you the space and time you needed to make the best decision. Buying a car is a big decision, and we always want to ensure that our customers are confident in their choice. Thank you so much for shopping with us! We hope we have the opportunity to work with you in the future. Thanks for choosin... read more
Cadillac Lease Recently leased a 2016 Cadillac SRX. The process from the beginning was professional and cordial. My husband and I were impressed with our sales-person, Jeff, and the manager, Tony. There was no high pressure sales pitch, but a willingness to listen to our needs and help us find the perfect car. We were satisfied with the price and trade-in value. Since leasing, we have had calls and texts from Jeff, Tony, and Kim wanting to make sure we were happy with the car and letting us know they were available if we nee... read more
Business response:
Greetings! Thank you so much for writing about your time with us. From the moment our customers pull on the lot, we want them to be comfortable and stress-free. We are very happy to hear that Jeff, Tony, and the rest of our staff made sure that you got exactly what you were looking for, all while answering all of your questions. We hope you love your new Cadillac for many years to come. Thanks you for shopping with us!
2015 Cadilllac SRX service experience Service Advisor Paul Griffin is excellent to work with and all service was completed as requested. Customer Service Representative Kimberly Kloth always follows up and is very responsive if in need of a loaner vehicle or assistance is needed to resolve an issue.
Business response:
Hi Mike, and thank you for your feedback! We're very happy to hear that your experience with our service department was phenomenal and you always feel confident in dropping your car off with us. We appreciate your business! If you need anything else, don't hesitate to stop by.
D. Almazan This is our 3rd vehicle within the last 3 years. They treat us like family, there's no reason to go anywhere else. Very pleased.
Business response:
Hi Deb! Thank you for writing about your encounters with us. We are very happy to know that you've consistently had great experiences when shopping with us here at Van Chevrolet. Thank you so much for choosing Van Chevrolet!
Recall Service Jarrett always gives me great service. He listens to my requests and lets me know when my car is ready.
Business response:
Thank you for your feedback, Ann! We know how essential it is to listen to our customers when assisting them. We're very pleased to hear that Jarrett always provides timely communication and explains what is being done to your vehicle. Thank you for choosing Van Chevrolet!
car owner excellent service on routine oil change and wheel rotation
Business response:
Hi Doug, and thank you for your feedback. We're very happy to hear that you had a great experience working with our service department. Thank you for choosing Van Chevrolet!
Chevy Impala Excellent service on my 2013 Chevy Impala LTZ. Thank you again.
Business response:
Greetings, Sherese! It was our pleasure to have you as a customer. If you need anything else, don't hesitate to give us a call or stop by. Thank you for choosing Van Chevrolet!
2011 Chevy Equinox I have a 2011 Chevy Equinox with 71.000 miles. My transmission went out. I was without my car for two weeks during Christmas and New Year. I was given a loaner car and kept updated with the progress of the repair. I will recommend Van to my friends and family. Thank you for excellent service!
Business response:
Hello, Patty, and thank you for your feedback! We're sorry to hear of your transmission trouble with your Equinox; however, we're happy that we were able to assist you in making repairs to your vehicle. Thank you for choosing Van Chevrolet!
Van Chevrolet of Kansas City has a 4.2 star rating with 3,658 reviews.
Van Chevrolet of Kansas City is open now. It will close at 7:00 p.m.