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Were here to serve you at our collision repair shop in Scottsdale, AZ. Our collision center offers everything from painting and structural repairs to body work and more. Plus, were conveniently located in the Phoenix metro area. If youve recently been involved in a car accident, visit Van Collision Center online or in person to learn how we can help you.
15600 N. Northsight Blvd, Scottsdale, AZ, 85260, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 6:00 p.m. | |
Tue | 7:00 a.m. to 6:00 p.m. | |
Wed | 7:00 a.m. to 6:00 p.m. | |
Thu | 7:00 a.m. to 6:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 2:00 p.m. | |
Sun | Closed |
0.5 Star : Likely to Recommend 2.5 Star : Repair Quality 2.5 Star : Customer Service 2.5 Star : Returned Clean
0 Star : My Experience Confusing messages, extended time due to unknown parts failure probably not related to the collision and rude employee responses.
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality 0.5 Star : Customer Service
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality 2.5 Star : Customer Service
0 Star : My Experience I'm concerned about the paint match, it doesn't look like there is another metallic in the paint to fully match the original color. I mentioned to Tom and said let's give it a few weeks and see how it looks. Everything with the repairs were terrific especially interfacing with Tom.
0 Star : My Experience Thework appears to be fine. But I'd love to speak with someone from Van! Not the best customer service I've experienced.
0 Star : My Experience Definitely poor communication from my assigned Van Collision representative (Pierre Verkest). I did not get any message text or call regarding the status of my car . Pierre told me the first day I brought my car for repair that he will keep me posted, which he did not . I called several times , left a message for him to call me - did not get any return call from him. Called the office to transfer my call but the call was never picked up, I’m sorry to say that this will be a negative feedback to my frie... read more
2.5 Star : Likely to Recommend Not sure at this point. 3.5 Star : Repair Quality Van Chevrolet collision center had my vehicle in for a repair on my tail gate and had my truck for 7 weeks when the repair should have only taken 3-4 weeks. I lost revenues of $60,000 due to the extra weeks that they kept my truck in their shop. 3.5 Star : Customer Service 3.5 Star : Returned Clean
0 Star : My Experience Initially, after my estimate was completed, I was told the parts would be ordered and I would receive a call in a couple of weeks. After two weeks with no communication, I followed up. I was told at that time that my file was "put in the wrong place" and that nothing had been ordered. Several other communication issues that I won't go into, but a few examples are below... Once the parts finally arrived and the truck went in, it took nearly a month to complete. I constantly had to follow up and be proac... read more
Van Collision Center has a 4.8 star rating with 7,029 reviews.
Van Collision Center is open now. It will close at 6:00 p.m.