This profile has been claimed by the business owner or representative.
Van Collision Center
- Body Shops
- Scottsdale, AZ
About this business
Were here to serve you at our collision repair shop in Scottsdale, AZ. Our collision center offers everything from painting and structural repairs to body work and more. Plus, were conveniently located in the Phoenix metro area. If youve recently been involved in a car accident, visit Van Collision Center online or in person to learn how we can help you.
Location details
15600 N. Northsight Blvd, Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
0.5 Star : Likely to Recommend They are too busy and can't provide an expected level of customer service. 2.5 Star : Repair Quality The roof work looks very good. But the labor cost for what was probably an hour of work was off the charts. I had also requested trailer wiring repairs which were ignored. 0.5 Star : Customer Service When I made the appointment I addressed just two items. Removal of a light bar and repair of trailer wiring and trailer link housing on the rear bumper. Inalso reconfirmed both tasks when I dropped ... read more
0.5 Star : Likely to Recommend 1 Star : Repair Quality Took way too long. I dropped my car off on May 2nd and didn’t get it back until June 3rd. I was expecting a week, maybe 2 for the repairs. Very unhappy. 2.5 Star : Customer Service 5 Star : Returned Clean
1 Star : Likely to Recommend I’d recommend some other place before here the door isn’t even fixed up to par 1.5 Star : Repair Quality The door opens that’s great but the alignment of the door to the rear door is off. You have to slam the door to even have it shut. The rear door was taken apart and the plastic for the door cuff is missing. 2 Star : Customer Service Very very very communicative for the most part however lacked urgency for the communication with insurance. 4 Star : Returned Clean
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality I had two places of damage I wanted to have fixed. I was very clear and even got two separate estimates. Only one repair was done. When I spoke to the person who was my contact and estimator he said to me it was a "misunderstanding". There was no misunderstanding, I was clear. There was a clear mistake made. A good company would own up to mistakes. In the future I will find another company to do the work your company was suppose to have done. 4 Star : Customer Service ... read more
0 Star : My Experience I did not get all of the work done that I requested. 2.5 Star : Likely to Recommend When I received a text that my truck was ready two days earlier than expected I was excited to pick it up. When I got there I was disappointed to learn that, while the major repair was completed, the pointless dent repair had not been done. My said he would send me the name of a person to contact, but that didn’t happen. 5 Star : Repair Quality 3.5 Star : Customer Service 5 Star : Returned Clean
0.5 Star : Likely to Recommend Never 2.5 Star : Repair Quality The car was repaired. Owing to a part on back order, it was not completed. I finally got it back after 6 weeks. I was told after 4 weeks ( in a rental car) that it was done, all but the missing part. Yet I had to continue in a rental car that I was told I was paying for and that they were waiting for the part. I asked several times why I couldn’t just drive it - ph no! Not safe. Bs. Total runaround. The Thursday before I did pick it up, they told me they had it V... read more
0 Star : My Experience Work was done too slow and missing door molding
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality Bumper was installed incorrectly. Bumper was manufactured poorly. Bumper had a scratch on it, even thought it barely painted. Bumper plastic cover wasn’t installed correctly. Tailgate isn’t aligned. Plastic cover for tailgate wasn’t replaced but it was broken. So many details were frustratingly found at the time of pick up. But once I arrived home from driving it. The truck trembled when it was Going over 65 3 Star : Customer Service After 3 months, the regular calls s... read more
0 Star : My Experience The fit and finish around the rear bumper needs to be addressed along with the messy paint on the outer edges of both sides. When I came to pick up the car the driver side rear bumper had an edge of the rear bumper where all the paint had been scuffed off. The service advisor had it addressed but when I got home it dried very bubbly and looks bad.
Frequently asked questions about Van Collision Center
How is Van Collision Center rated?
Van Collision Center has a 4.8 star rating with 7,029 reviews.
When is Van Collision Center open?
Van Collision Center is open now. It will close at 6:00 p.m.