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Van Collision Center
- Body Shops
- Scottsdale, AZ
About this business
Were here to serve you at our collision repair shop in Scottsdale, AZ. Our collision center offers everything from painting and structural repairs to body work and more. Plus, were conveniently located in the Phoenix metro area. If youve recently been involved in a car accident, visit Van Collision Center online or in person to learn how we can help you.
Location details
15600 N. Northsight Blvd, Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
0 Star : My Experience The car repair was done to my satisfaction, but I was without my car for 32 days and I was charged personally because the rental car coverage I had was limited to 30 days. I also paid extra for a more expensive vehicle because I expected the rental period to be 5 days.
0.5 Star : Likely to Recommend I’d advise them against it 0.5 Star : Repair Quality 0.5 Star : Customer Service
2.5 Star : Likely to Recommend Don't know if I want to take a chance on something more complicated in the future. 5 Star : Repair Quality 3 Star : Customer Service IMO job took too long. It was a small max 2-day job, not a week. 5 Star : Returned Clean
0.5 Star : Likely to Recommend 2.5 Star : Repair Quality The initial consultation ended with the guy laughing at me when I tried to give him my keys and said it would be at least 3 weeks until I could drop my car off after I waited 2 weeks for that appointment. Not their fault as it seems to be systemically backed up. Repairs took a month. Most communication was initiated by myself and when it was sent to Airpark I got more info from the service advisor who also said he was waiting to hear back from Van. Then I got my car ba... read more
0 Star : My Experience Our vehicle sat for a week before even being started. If I hadn’t been calling in to get status, there would have been no communication. When I picked up my vehicle, I was handed the keys. No one did a final review or met with me. Overall a poor and stressful experience.
0.5 Star : Likely to Recommend 2 Star : Repair Quality The car is still not repaired! The headlight, damaged in the collision and underlined in the intake sheet, WASN'T REPAIRED! Also, the fender QV emblem was “lost or removed” from the interior of the vehicle among main complaints!! 2 Star : Customer Service
0.5 Star : Likely to Recommend 1.5 Star : Repair Quality 1.5 Star : Customer Service 1.5 Star : Returned Clean
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality I’m not sure why I am getting this survey reminder. My vehicle is still being repaired. Automated email system does not seem to be accurate. Completing the survey so I can stop getting the emails and can hopefully have communication be accurate and updated on what is happening with my car. 0.5 Star : Customer Service 0.5 Star : Returned Clean
2.5 Star : Likely to Recommend 3 Star : Repair Quality I’m not sure my vehicle is truly fixed. 4.5 Star : Customer Service 4.5 Star : Returned Clean
Frequently asked questions about Van Collision Center
How is Van Collision Center rated?
Van Collision Center has a 4.8 star rating with 7,029 reviews.
When is Van Collision Center open?
Van Collision Center is open now. It will close at 6:00 p.m.